Hyannis, MA

Excellent service. Technician was kind, professional, respectful. The work done was neat, clean, professional - well done!

They chipped my Cadillac on both sides of the car putting in the new windshield.

the glass is fine but it comes with light and rain-sensor.
went back to the store, the computer though does not have my car listed as a rain sensor.
It was working before you windshield was replaced. The original sensor should have been unclipped from the old window and put back on, it has a bracked.

Ruben came early, was communicative, extremely professional, and efficient. We were so grateful for his service. We were up and running with a new rear window in about an hour. The campground at which we were staying was particularly concerned with glass debris (apparently another glass replacement service had once left their parking area a mess). Ruben was extremely conscientious about this and left the area cleaner than it was when he arrived. Thank you so much!

The gentleman that replaced my window was excellent, fast , and a very kind man. He deserves a A+ for everything!

I am very pleased with the Service I received at Safelite. Right from the initial call , my call was handled quickly and professionally.I preferred to go to shop and the appointment was scheduled quickly to accommodate my busy schedule. I was met by a courteous repair person who carefully explained the procedure. The work was completed in the time he told me it would be, all of 30 minutes. Thank you again for an excellent experience! Sue

They made everything so simple and easy! Excellent service!

A catalogue of mishaps -
1. First engineer came with the wrong glass
2. Second appointment missed as engineer came outside of confirmed window times and then ignored all phone calls
3. Engineer Spilt black paint on drive way which has stained driveway and can not be removed
4. Engineer couldn’t configure the new screen with the car as he didn’t have the computer with him so we had to drive to safe lite on another occasion to get it configured.

All in all not a great experience I’m afraid