Kansas City, MO

I have glass coverage so don't know about price, but they did it pretty quickly.

The tech was very friendly and did great job....answered all of our questions. Would use there services again!

There was some primer that was put on my paint outside of the window area that was 3/4"×1 1/2" on the drivers side that is visible, otherwise, I would've given a 5 star rating.
The servicer was punctual, hard working and an important part of your organization!

This is the second time I have needed Safelight's services this year and both times were great experiences.

Friendly staff. Super quick in and out with little hassle and a fantastic job fixing the crack in me windshield

Andrew did a great job! He was nice and professional . I would use safe lite again.

My passenger window was shattered on the highway while traveling in Kansas City 2 days before Thanksgiving. I called and spoke to a rep to make the appointment for the next day immediately. I was given a 5 hour window for the repair, which of itself is an inconvenience, especially when traveling. The repair tech, though very nice and communicative, still did not arrive within the 5 hour window. When the job was complete, he told my brother-in-law (I was staying with my sister) that my key fob was in the car. When I returned to my sister's house, the key fob was gone, and the repair tech had taken it home with him (I assume on accident, but that was never determined). He came back to return the fob and told me he got the old window out in one piece. BUT, the next day when I opened and closed the door, I could hear glass falling inside the door and rattling each time the door closed. I called Safelite back to report this and schedule a time to have the door vacuumed out. But, I was informed by the automated system that appointment scheduling is now handled exclusively online, and then the system just says "Thank you!" and HANGS UP ON YOU. Doesn't even give you the option to speak with someone in the event of an emergency. Annoyed, I waited until I returned to the city I live in and took my car to the location in Nixa, Missouri. They were great. They cleaned the glass out of the door and got me a receipt for the repair appointment in Kansas city (which I never got the first time around. No paperwork, nothing.) Several days ago, I emailed the contact email for the company to let them know about this combination of issues, but have not gotten any kind of reply yet. Although the people I encountered along the way were friendly and relatively helpful, there were a combination of little things that made this a less-than-ideal experience - The largest of which was when I called back to find that I did not even have the option to speak to a human. It's likely I'll go somewhere else if I need glass service in the future.

Great professional service!