Our experience with Safelite was incredible from start to finish. Their website was among the easiest I've ever used to request service, select my service time, and even prepay for services. That's when Safelite really stepped up! I received regular text alerts as to when my technician was going to arrive. Jordan called us the morning of the service to verify our information, ask about details about the job, and to assure us that he would be at our house at a certain time. From there we received a couple additional text alerts notifying us that he was actually moving ahead of schedule and would be there 30 minutes earlier than expected. When was the last time that happened. Once Jordan arrived he greeted my wife with a clean professional look, a gentle tone of voice, and a reassuring smile that put her mind at ease immediately. He was able to completely fix the chip and cracks in the windshield in around 20 minutes. He even cleaned all of our windows on the van inside and out. This was the best customer experience we have ever had. Ever...not just in the automotive world. We could not be more pleased!

Did great job can't really see it if you don't know where it was. Best that can be done without getting a whole new windshield.

Your service man was very pleasant and did a very good job. I am well pleased with his work and the information he gave me afterwards. He is a good representative of your company!

Initially thought job done properly. After a week rubber moulding strip came loose on top of windshield.

Jordan was thorough and professional

The Tech that showed up to our campsite and replaced our windshield did an EXCELLENT job! I forget his name at this point but he was very professional and couldn't have been more courteous. He also finished the job in a very speedy timeframe.

The employees were pleasant, polite and skilled. The job was finished earlier than estimated.

This was fast and easy! I definitely will recommend.