Toni T.@ToniLeighMc- REVIEWS
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Service Technician Experience Work Windshield Tech
Safelite Installer Staff Repair Communication Problems
Guys Appointment Price Use Guy Car
Replacement Quality Process Glass Looks Completed
Service Technician Experience
Work Windshield Tech
446 Reviews
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Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Excellent service
Jose was right on time and performed the work in a timely manner. Everything looks great and finished product is as expected.
On SAFELITE AUTOGLASS - LAKE IN HILLS,IL
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Gino Knows!
Title reflects the name of the young man who came by to repair a chip in my windshield and he surely does know what he is doing - did a great job and was very personable on top of being highly skilled. Things are holding up just fine and I have little doubt that the work he did will hold up as long as I continue to have the car. Thanks to him and kudos to Safelite for hiring a quality worker and nice guy as Gino turned out to be!
On SAFELITE AUTOGLASS - LAKE IN HILLS,IL
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
great people interested in making
great people interested in making sure you knew what they were going to do and about how log it would take. very thorough with instruction on how to care for the installation over a 48 hr period
On SAFELITE AUTOGLASS - LAKE IN HILLS,IL
Verified Buyer
3 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield glass replacement cause multiple issues.
The glass is fine
The rear view mirror holder flanges were damaged, one broken off, second cracked ~75% , but immediately replaced in the same day.
The rear view mirror became too loose, os moving down during driving, a new issue.
Very critical issue occured with my remote started and door opener working on and off, I hope the tiny wites are not loose, and this needs to be verify by Safelite yet.
service went well, but I have not inticipated all these issues.
Please let me know whem my car can be checked for the above.
The rear view mirror holder flanges were damaged, one broken off, second cracked ~75% , but immediately replaced in the same day.
The rear view mirror became too loose, os moving down during driving, a new issue.
Very critical issue occured with my remote started and door opener working on and off, I hope the tiny wites are not loose, and this needs to be verify by Safelite yet.
service went well, but I have not inticipated all these issues.
Please let me know whem my car can be checked for the above.
On SAFELITE AUTOGLASS - LAKE IN HILLS,IL
We're very sorry for the issues that you have incurred. At your convenience, please schedule a no cost follow up at mysafelite.com. Our team will be happy to address your concerns and make it right. You are a valued customer and we look forward to assisting you soon.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Done with minimal interruptions while
Done with minimal interruptions while I was working.
On SAFELITE AUTOGLASS - LAKE IN HILLS,IL
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield replacement
My appointment was easily scheduled at a time convenient to me. Eric called to say he was on his way, replaced my windshield quickly in my driveway and emailed my receipt.
On SAFELITE AUTOGLASS - LAKE IN HILLS,IL
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Individual who came out was
Individual who came out was very polite and efficient. I went back to work and he came and got me when he was finished with the window. Worked perfectly and I would definitely recommend your location.
On SAFELITE AUTOGLASS - LAKE IN HILLS,IL
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Technician Eric did a great job
Eric was excellent about communicating when he would arrive, was there as arranged, and was able to perform the replacement perfectly while I was away (he even reminded me that the I-PASS holder was still attached, and when I pulled it off and the adhesive wasn't reusable, he supplied me with some Velcro attachments for the new windshield). Was very satisfied.
On SAFELITE AUTOGLASS - LAKE IN HILLS,IL
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
The best.
Absolutely phenomenal customer service. Could not have asked for a more professional, friendly, quick repair person. Would definitely recommend to a friend.
On SAFELITE AUTOGLASS - LAKE IN HILLS,IL
We appreciate you taking the time to leave us a review and your kind words mean a lot. We are so happy you loved working with Safelite. Thank you for recommending us to your friends and family.
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