Clearly service with professionals all the way around

I have an 05 Buick Park Avenue Special Edition. We had a serious chip that turned into a break clear across the bottom of the windshield. I went online, answered all the questions, and boom, all set with an appointment. Even found a discount code online. Unfortunately, my replacement windshield was damaged during shipping, however Chris, the manager was super awesome about it. We rescheduled, and he was very cool about the price discrepancy and went about and beyond to fix it for me. Well, new date arrives, and the molding that every place on this planet says my car needs is NOT in fact, what it needs. Chris was again awesome, fixed the situation right away, and I had a brand new windshield with no problems. It didn't even take the tech that came out an hour. Shipping problems and discrepancies happen, attitude makes the difference in customer service. And every tech I encountered, as well as the manager, had a great attitude. Super polite, apologetic for the inconvenience, and great at keeping me apprised. Overall, I would go to them again.

So helpful. Couldn't fix my window the first day, but called to setup a time for the next day, as soon as he returned to the shop. Within an hour, window was good as new, even with the cold weather.

Very happy with the serice I received. I recommend lake in the hills location for all your glass replacement

The technician did a fantastic job and was in and out in just a couple of minutes. I would definitely use safelite again

Great communication on arrival time and did the job neatly and efficiently.

On time and good work makes for a good job

Service Tech very good. Pleasant and hard working. Will use Safeway again.