Windshield Repair & Replacement in LAKE IN THE HILLS, IL

FRANCINE

10/08/19

☺

Promp and excellent service.Gino did a great job. We are pleased with the results.

On SAFELITE AUTOGLASS - LAKE IN HILLS,IL

10/05/19

Never again

I regret choosing Safelite to replace my windshield. Safelite replaces OEM windshields with aftermarket junk and when you question as to why, you're told you as the customer should've asked for OEM. Where is that request even available and why would you not use OEM parts? Safelite was quick to blame the insurance company and after I called the insurance agent while Safelite was still here, Safelite then offered to bring out an OEM later in the day while my car sat in the driveway without a windshield. Pretty bad when the tech calls his supervisor and says, "unfortunately, he noticed our windshield was aftermarket before i put it in." I will go out of my way to not recommend Safelite to family and friends. Safelite is cheap and sneaky.

On SAFELITE AUTOGLASS - LAKE IN HILLS,IL

Safelite Team

10/09/19

At the foundation of our business is a commitment to our people and the public. With that comes a significant focus on quality throughout our business. We pride ourselves on the great service we provide. If someone faces a challenge or expresses concerns, there is a solution. We have a customer care team in place ready to do what it takes to make things right. Please feel free to contact us at 866-212-5457 to speak further about your concerns.

RICHARD

10/02/19

Great service!

I received the appointment the same day as my call to the insurance company. Safelite had me in and out in 30 minutes.

On SAFELITE AUTOGLASS - LAKE IN HILLS,IL

GERHARD

09/28/19

Yes I got a new

Yes I got a new Windshield installed and I received a good Service.The young man was very nice to me and I told him that he is a nice young man.I hope I will not get another Stone cracking my Windshield of my Volkswagen Tiguan.I will tell others to get a new Windshield from you!
Regards Gerhard

On SAFELITE AUTOGLASS - LAKE IN HILLS,IL

DANIEL

09/25/19

Great experience

They came to my house, tech was very personable and professional. I would highly recommend.

On SAFELITE AUTOGLASS - LAKE IN HILLS,IL

PHIL

09/21/19

More than happy

The technicians were knowledgeable quick and efficient. You can barely see where the windshield crack was. They found a second crack I didn’t see and fixed that as well. On top of all that they contacted my insurance company and got them to pay for the repairs. Excellent!

On SAFELITE AUTOGLASS - LAKE IN HILLS,IL

Safelite Team

10/08/19

Thank you for taking time to share your satisfaction with the Safelite experience. We love to provide exceptional care for our customers. It is great to hear that you are safely back on the road. Your feedback is valued.

JAMES

09/20/19

Great service! I went in

Great service! I went in for a windshield replacement and had to reschedule for a subsequent appointment due to a minor blemish in the glass. Anyone else would have installed the windshield, probably not pointed it out to me and sent me on my way. I really appreciated the honesty and willingness to do the right thing! Fast, professional installation too!!!

On SAFELITE AUTOGLASS - LAKE IN HILLS,IL