Submitted my order by calling the Lakeland Fl branch. Was redirected to some clown in another state. Had to repeat what I was telling her constantly. Told her Lakeland was the closest branch but she kept insisting Kissimmee was. Other than the computer directed phone system and stupid order takers they did a good job.

The staff was very accommodating. They went above and beyond the call of duty for a windshield replacement. They vacuumed my floorboards and washed all my windows and provided information on a leak I had. Very helpful.

The technician that accomplished the repair was very good and professional.

The original oppointment was not kept by the company due to a mistake by the agent setting up the appointment. The second was an 8:00 to 5:00 appointment with the technician to call in early AM to give a two hour window. At 10:00 no call had been received and after a search of the web I found a number for the Lakeland office (after calling the 800 number and requesting a return call from the local office.) I did get a call about 10:30 that the technician anticipated he would not arrive until between 12:00 and 5:00. I called the Lakeland office and requested to speak to the manager (Bob) at approximately 10:30. At 2:00 pm Bob did return my call with no assistance other he was busy and offered no assistance and was a bit contrary for someone in management. What happened is the technician arrive just before 3:00 and completed the repair very quickly. My gripe is this short appointment cost me nearly a full day for a thirty minute procedure and the company did not care I was inconvienced. The adds do not represent the service by scheduling and service from the management. I was very satisfied with the technician.

Quick and professional service! It was very convenient to have the technician come to my job to replace my windshield.

Thanks for the excellent service!! The Technician was excellent,nice person.... good job!!!!

Convenient and speedy. Thank you

Tim called before coming, was polite, clean, did a good job repairing the chip in my windshield. He even vacuumed the front floor and washed the exterior glass. Thank you!

prompt service and very neat with his work. He knew exactly what he was suppose to do.