Tarik (sp?) did an awesome job with our vehicle, He went above and beyond and was very detailed about cleaning up a previous issue with the windshield. Would highly recommend Safelite and I give kuddos to Tarik!! Great job!!

He explained all the process very clearly and the work was great!!

Have had several windshield repairs and replacements due to stone hits on the highway. Have never had a bad experience with Safelite. Their communication and expertise is excellent!

Friendly, quick, fair pricing, highly recommend.

Stephen was a great installer.
Very professional and efficient.

First of all, the location is very difficult to find. I was late just for 7 mins due to going next door which also said "Auto and Glass" collision and waiting to find out after 5 minutes. I drove 1 hour 15 minutes to this appointment. Then I waited for next 15 minutes and nobody came out to talk to me. Then a service representative came out and told me that they had a 15 minute window for no show. I told him I got there before 10:15 am they refused to give me service even though I was within the waiting window. I spoke to the manager and he flat out refused as well to provide me service. He was rude and did not even apologize for this while the service representative was very nice and kept apologizing for the situation. The manager told me that they were double booked and that my work will disturb their work schedule because it involved more work. Also, the customer before me had a similar experience where they had an appointment but their windshield part was not available and they were expressing their frustration. I suspect that they didn't have my part and that's why they refused to provide me service with the excuse of being late to the appointment. I am very traumatized after this bad experience with Safelite Lansing.

Service was quick. Employees were beyond friendly. I appreciated them working with me on such short notice.

Easy to schedule, everything went smoothly, would recommend to others.