Lewisville, TX

I’ve been a satellite customer for many years and as always the workmanship was great. I was frustrated that I could not make a phone reservation and was forced to go online to get service.

Replaced windshield in a very short period of time - like one hour!!!
Staff was courteous and helpful. Good crew.

Reasonable for small repair

Everything about my experience exceeded my expectations. The pre-appointment confirmations and directions, a 1.5 hour turn time which included the safety equipment calibration required for my car, the friendliness of the staff and cleanliness of the facility, etc. Senior Technician Michael Bonner is a phenomenal ambassador for your brand.

My windshield got hit by something on the interstate and cracked my windshield. I scheduled my appointment for the very next morning. I arrived and they were ready for me. I handed over my keys, signed my paperwork and they were on it immediately. The technician came into the waiting room, advised me it could be repaired, but it wasn’t going to be like new and I would still see the area, but the crack wouldn’t get worse. No problem. He told me approximately how long it was going to be and he was right on the money (~20-30 min). He showed me the repair, took my payment on the spot and provided me with my paperwork, and I was on my way. Easy and professional!

Walk in appointment. They were quick and did quality work 👌🏽

Easy to get appt, fast and professional service.

My experience with Safelite was great! The tech arrived a little late but text me ahead of time to let me know that he would be late and his new estimated arrival time. When he arrived he was professional and courteous. It took less time than was estimated even with the recalibration of the sensors and cameras. My only issue is what it cost compared to other glass suppliers/installers. But I guess you get what you pay for.