Toni T.@ToniLeighMc- REVIEWS
Filter Reviews
Service Technician Experience Tech Work Windshield
Safelite Installer Staff Use Process Guy
Problems Replacement Person Man Appointment Gentleman
Looks Communication Quality Price Guys Employees
Service Technician Experience
Tech Work Windshield
383 Reviews
Updating Results
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great Service
Had a wonderful experience when I had my windshield replaced. Everyone was very courteous and professional. I would definitely recommend this company
On SAFELITE AUTOGLASS - LITHIA SPRINGS, GA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Timely and efficient
The technician, KD, was wonderful, timely, efficient and polite. He did an excellent job of explaining the process as well as the do's and don't's.
On SAFELITE AUTOGLASS - LITHIA SPRINGS, GA
We believe in providing top notch service and educating our customers along the way. Thank you for telling us about your timely and efficient experience with our technician, KD.
Verified Buyer
2 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Technician left me with a dead car battery
My technician was Reggie. He did a good job at replacing the windshield, but killed my car battery somehow. When I told him that my car battery was dead and I needed a jump, he said that he was on his way to help. I called him several times without him answering. Missed an appointment the following day because my car was still dead.
On SAFELITE AUTOGLASS - LITHIA SPRINGS, GA
Khalil, we are very sorry for your experience. Please know, this will be shared with the shop manager to help improve our service. We appreciate you being a valued customer and hope for an opportunity to exceed your expectations in the future.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Above and Beyod
I have to thank Emory and Kendall for going above and beyond to get my windshield replaced after a snafu with the insurance company and them canceling my order. Emory went and personally picked up the windshield while Kendall had my car prepared. I was in and out in a little over an hour. Excellent service!
On SAFELITE AUTOGLASS - LITHIA SPRINGS, GA
Verified Buyer
3 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Before the Tech completes the
Before the Tech completes the job they should ask is that a credit card check or cash
On SAFELITE AUTOGLASS - LITHIA SPRINGS, GA
Your feedback is important and helps us to improve our auto glass service for everyone.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Quick windshield replacement
5/5. Super quick. Nice front desk. Workers do a good job. Not a bad experience at all.
On SAFELITE AUTOGLASS - LITHIA SPRINGS, GA
Verified Buyer
3 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
It was okay
I thought with a repair under the "size of a quarter" it would have been completely gone. But nonetheless I was cautioned to not expect a complete elimination of the damage. It appears to be sealed and is holding up, but there is still a slight sign of a repair. Given the ads on Television I just had more expectations of the repairs service. The customer service was great though, polite and efficient.
On SAFELITE AUTOGLASS - LITHIA SPRINGS, GA
Repairs are completed for structural purposes rather than cosmetic. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding.
Verified Buyer
1 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield
Film left on windshield smudge on interior lining
On SAFELITE AUTOGLASS - LITHIA SPRINGS, GA
We're sorry you are having these issues, and we'd like to help. Please schedule a no cost follow up at mysafelite.com, or contact our Customer Care team at 800-800-2727. We'll be happy to assist you. Thank you for reaching out.
5 star rating
THANK YOU
I want to give a big thank you to Emory for going above and beyond in going to pick up my new windshield after the insurance company cancelled the order. Kendall and Emory were above professional and were great to work with. I highly recommend this location.
On SAFELITE AUTOGLASS - LITHIA SPRINGS, GA
Loading...
