Lithia Springs, GA

I was pleased at how well I was communicated with. They text, called and emailed to ensure that I am aware of what is going on with this process from beginning to end.

My tech Mike was very professional , and took the time to do the job right . He cleaned up as he went and after . I would ask for him by name if possible next time .

Had a tricky crack near the edge of my acoustic window. I was able to get an appointment right away. The repair is great I can't even see the original damage. Super happy.

The repair was easy to schedule; they offered flexible timing. The work was completed in under an hour. Love the results. #whatCRACK

The quality of service was exactly as I expected.

The knick in my windshield is directly in my line of sight and is the same after it was fixed. I'm disappointed in the result of my work.

I must commend this Safelite Location and it’s staff! I received a small chip on my front windshield of my vehicle, due to a rock that ricocheted off a tractor trailer, and was seeking repair. I conferred with my insurance and they assured me, if they’re able to repair it- it’s of no cost to me & I wouldn’t be subject to my deductible (yikes). I visited their website and it was quite user friendly. Very straight forward and informative of how my process would go, as well as estimated pricing. I made my reservation and dropped my vehicle off the next day; however, that’s not what had me taken aback. Despite the pandemic were still currently in, the gentlemen that were servicing the front desk and in the back, were EXCEPTIONAL! They were friendly, professional, and the facilities were very clean! The waiting room enforced social distancing measures, and was quite clean. They had a coffee & water station for customers, I mean just wonderful! I must pay recognition to Norm; he was so kind and very pleasant, and the communication was perfect. Lastly, Cameron, he was detailed in explains the work he performed on my vehicle and exhibited wonderful customer service! Thank you so much gentlemen for making this a memorable experience. To all, for your basic windshield(s) needs, visit this location & ask for Norm & Cameron!

Prompt and very Professional!!