This time a rock hit the windshield of our new van and made the typical nickel or quarter-sized "star" mark. To keep the damage from spreading, a few days later we made an appointment with the Safelite shop on Thornton Road. Everything went exactly as they said it would. The Safelite technician had our windshield repaired in 30 minutes or less. We paid them the agreed upon price, and were on our way. What is the bad news......nothing at all. Five stars all the way, and yes we would definitely use Safelite again.