Windshield Repair & Replacement in LUNENBURG, MA

YVONNE

04/24/19

Professional, speedy service!!

Ryan was prompt, actually arrived early, courteous, very professional! Said itd be done in a half hour, & it was!!! Great service , great technician :)

On SAFELITE AUTOGLASS - LUNENBURG, MA

ROBERT

04/20/19

Amazing

Great service, friendly, funny, and welcoming!

On SAFELITE AUTOGLASS - LUNENBURG, MA

PAUL

04/20/19

Toyota Highlander

They were ready for me when I arrived for my appointment and finished in the time they specified. Quality work with no issues.

On SAFELITE AUTOGLASS - LUNENBURG, MA

DOREEN

04/19/19

Windshield replacement

The technicians were fabulous, and the result was excellent.

On SAFELITE AUTOGLASS - LUNENBURG, MA

SUZANNE

04/14/19

My tech Ryan

Ryan was my glass replacement tech & he did an awesome job; on-time, fast, efficient, very knowledgeable, great customer service & very personable. He's a great asset to your company.

On SAFELITE AUTOGLASS - LUNENBURG, MA

OLIVIA

04/13/19

I had a small chip

I had a small chip in my windshield, now the chip is mostly filled but there are cracks all around it. I don’t know how he did it or if this kind of thing is normal but the technician damaged my windshield further in my opinion.

On SAFELITE AUTOGLASS - LUNENBURG, MA

Safelite Team

04/16/19

We're sorry to hear that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Thank you.

Mammacra

04/08/19

WHERE IS MY EZ PASS TRANSPONDER

My appointment got canceled & rescheduled which was inconvenient. The techs call before 9 am which in my opinion should be illegal. Unless it’s a FAMILY emergency I don’t want anyone calling my phone before 9 am! I don’t drive the vehicle they replaced the glass on so it wasn’t until trying to take personal possessions out of the vehicle so I could sell it did I even realize my transponder was GONE! If they don’t DELIVER IT TO MY HOUSE I’m reporting it stolen and if they are in possession I want the technician changed with theft. The transponder is linked to my bank I’m not a happy person right now!

On SAFELITE AUTOGLASS - LUNENBURG, MA

Safelite Team

04/11/19

At the foundation of our business is a commitment to our people and the public. With that comes a significant focus on quality throughout our business. We pride ourselves on the great service we provide. If someone faces a challenge or expresses concerns, there is a solution. We have a customer care team in place ready to do what it takes to make things right. We take things like this very seriously, and would appreciate the opportunity to further review this. We would like to investigate your allegations and ensure that appropriate action is taken. Please reach out to us at 800-800-2727 for further assistance.

AMBER

04/04/19

Very poor service. It took

Very poor service. It took 18 days and 3 different appointments to have my back glass replaced. They couldn’t find the right glass even though they had my vin number and told me they would call a dealership and still continued to order random glass that never fit. I had to constantly call for updates because they never actually called me when they said they would. The technician however that came to my house and work was fantastic. Took his time and was friendly, the only person I enjoyed having contact with from this company.

On SAFELITE AUTOGLASS - LUNENBURG, MA

Safelite Team

04/08/19

We appreciate your feedback of our service. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are very sorry for the inconveniences experienced.

JOSEPHINE

03/28/19

Fast service. Cannot even see

Fast service. Cannot even see the "ding" on my windshield after the repair. The only thing was the location was a little far. But overall very happy with the service.

On SAFELITE AUTOGLASS - LUNENBURG, MA

Monday - Saturday:	8:00 AM - 5:00 PM
Sunday:	Closed

Lunenburg, MA

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Windshield Repair and Replacement in Lunenburg, MA

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