Toni T.@ToniLeighMc- REVIEWS
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Service Technician Tech Work Safelite Windshield
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Service Technician Tech
Work Safelite Windshield
900 Reviews
Updating Results
Verified Reviewer
1 star rating
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Never Again
The installer tore the rubber molding around the windshield and Safelite refuses to replace it.
On SAFELITE AUTOGLASS - MANDEVILLE, LA
John, we're very sorry you are having an issue. Please reach out to our customer care team at 866-212-5457 for further assistance. If we damaged your vehicle during service, we'll make it right. We appreciate you being a valued customer and look forward to speaking with you soon.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Kind and friendly young man
I was not feeling well and just “turned him loose”. He was so respectful of me. I paid for the windshield and told him I was going to rest and he could leave info on the mat at front door. He also left some info I might want to check on.
On SAFELITE AUTOGLASS - MANDEVILLE, LA
Thank you for taking the time to leave us a review. We strive to do our best for every customer who uses our service. It is reviews like this that keep us motivated to work hard. We truly appreciate your business.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield replacement
The tech was very professional and did a great job.
On SAFELITE AUTOGLASS - MANDEVILLE, LA
Verified Buyer
4 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
They were on time, did
They were on time, did the work as scheduled. Service agent was very nice and knowledgeable
On SAFELITE AUTOGLASS - MANDEVILLE, LA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
very convenient
I enjoyed the convenience of them coming to my work place thereby saving me time. It's a great business model. The installer was very professional.
On SAFELITE AUTOGLASS - MANDEVILLE, LA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
cracked windshield
Excellent service. Young Man was very cool and sweet. He did his job pretty well. I like the fact that they send you a picture of your worker so you know who is coming. Really like this service
Just have your money ready. But hey they canes to my house so it's cool 😎 👍
Just have your money ready. But hey they canes to my house so it's cool 😎 👍
On SAFELITE AUTOGLASS - MANDEVILLE, LA
Verified Reviewer
1 star rating
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Worst experience ever
They did way more damage than fixing. I don't think they know what they are doing. They destroyed my windshield and I am told that I have to buy a new one. That's how they get you. Total rip off. Worst experience ever. I will never use them, don't waste your time or money.
On SAFELITE AUTOGLASS - MANDEVILLE, LA
We apologize for the inconveniences, but hope this information is helpful.
Windshield repair warranty
The repair process involves the injection of special adhesives into the damaged part of the glass. The degree of success of each repair is a function of several variables. The best results are obtained when the damage is recent, the point of impact small, the cracks around the damaged area are small, and there is not moisture or other foreign matter in the damaged area.
In some cases, the attempt to repair a windshield can result in the chip or crack becoming larger, and we are not responsible for such damage.
Our windshield warranty works as such: if you are dissatisfied with the repair, we will credit the cost of repair toward replacement. If your insurance company paid for the repair, the insurance company will receive credit.
We guarantee that the repaired portion of the windshield will not crack further and that the repair will pass any state vehicle inspection, or we will credit the cost of repair toward replacement.
This windshield warranty applies as long as you own or lease the vehicle on which the repair was made and is not transferable.
Windshield repair warranty
The repair process involves the injection of special adhesives into the damaged part of the glass. The degree of success of each repair is a function of several variables. The best results are obtained when the damage is recent, the point of impact small, the cracks around the damaged area are small, and there is not moisture or other foreign matter in the damaged area.
In some cases, the attempt to repair a windshield can result in the chip or crack becoming larger, and we are not responsible for such damage.
Our windshield warranty works as such: if you are dissatisfied with the repair, we will credit the cost of repair toward replacement. If your insurance company paid for the repair, the insurance company will receive credit.
We guarantee that the repaired portion of the windshield will not crack further and that the repair will pass any state vehicle inspection, or we will credit the cost of repair toward replacement.
This windshield warranty applies as long as you own or lease the vehicle on which the repair was made and is not transferable.
Verified Buyer
3 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Window replacement
The technician was very polite and timely but just noticed that the drivers window is not working properly.
On SAFELITE AUTOGLASS - MANDEVILLE, LA
We're sorry you are having this issue, and we'd like to help. Please schedule a no cost follow up at mysafelite.com, or contact our Customer Care team at 800-800-2727. We'll be happy to assist you. Thank you for reaching out.
Verified Reviewer
1 star rating
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Horrible experience
I had a tiny chip on my windshield, called them to repair it, its 100 times worse, now I am told I have to buy a new windshield, Don't use them, save your money, they don't treat you fairly at all.
On SAFELITE AUTOGLASS - MANDEVILLE, LA
We're sorry to hear that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Thank you.
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