Toni T.@ToniLeighMc- REVIEWS
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Safelite Windshield Tech Location Guys Repair
Replacement Car Window Recommend Appointment Installer
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Service Work Staff
Technician Glass Experience
433 Reviews
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Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great service!
The location was easy to find and the staff was very helpful. Richard vacuumed the broken glass and replaced the window really fast. It looks like nothing every happened... which is a great feeling after the frustration of my car being broken into to and items stolen.
Would definitely recommend this place!
Would definitely recommend this place!
On SAFELITE AUTOGLASS - NEW YORK, NY
Verified Reviewer
1 star rating
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
WORST windshield replacement EVER
I got my windshield replaced on 9/17/19 at Safelite 19-19 37th street Astoria, NY, 11106. It was not well done at all, quite frankly TERRIBLE. It was not replaced properly. I went back to show the manager he said, "Oh lots of people don't have the rubber seal, yours is just a little bent, which is better than what other people have." I asked him if they could fix it and he said to pay $200. Why didn't he mention it before the work was done? Now, when it rains the glass gets blurry and you can't see through it. It is a hazard and now the windshield has to be changed again.
On SAFELITE AUTOGLASS - NEW YORK, NY
At the foundation of our business is a commitment to our people and the public. With that comes a significant focus on quality throughout our business. We pride ourselves on the great service we provide. If someone faces a challenge or expresses concerns, there is a solution. We have a customer care team in place ready to do what it takes to make things right. Please contact one of our agents at 866-212-5457 for further assistance.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Service with a smile
Your tech made sure that all of my needs were put first and above all other things. Transportation, quality was amazingly! Bravo..
On SAFELITE AUTOGLASS - NEW YORK, NY
We love to hear from happy customers! Thank you for choosing Safelite and telling us about the great service with a smile.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Johnson is the best!!
Johnson is professional knowledgeable and cares about how he does his job.
On SAFELITE AUTOGLASS - NEW YORK, NY
Verified Buyer
4 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Front and back windscreen replacement
Overall service was good. The shoe service was very good once they had the right glass for the car.
Took a few tries to get the tight glass and they should have been mor proactive in letting me known when they would have the tight glass. Went in 2 times to be told they had the wrong glass and it took about 2 months for the final glass to arrive...
I had to call to confirm.
Once glass was there all went flawlessly.
Took a few tries to get the tight glass and they should have been mor proactive in letting me known when they would have the tight glass. Went in 2 times to be told they had the wrong glass and it took about 2 months for the final glass to arrive...
I had to call to confirm.
Once glass was there all went flawlessly.
On SAFELITE AUTOGLASS - NEW YORK, NY
We truly appreciate your business! We take pride in making sure our customers have the best possible experience and we are so happy you loved working with our team!
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
We are so happy you had a great experience with Safelite. We appreciate your business and we will always be here if you need anything. Have a great day!
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
New windsheild
I have a 91 Maxima, hard to find a replacement windshield. Safelite sourced the correct windshield and installed flawlessly!
On SAFELITE AUTOGLASS - NEW YORK, NY
Verified Buyer
3 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
No glass
After waiting over a week for an appointment I arrived for my appointment at 8 am on a Saturday only to be told there was no windshield to install and it was on a truck. Then told someone would call to reschedule. Never happened. There was no one to call at that hour. I called again and rescheduled myself since it was over 2weeks driving wit a severely cracked windshield. The 2nd time around went well but my opinion was tainted by the first try.
On SAFELITE AUTOGLASS - NEW YORK, NY
We rely on customer feedback as this will allow us to improve wherever possible. Our goal has always been to provide our customers with the best service and were sorry for not fully meeting your expectations. However, we're glad the second appointment was successful and you are now safely back on the road.
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