Toni T.@ToniLeighMc- REVIEWS
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Service Staff Work Technician Safelite Windshield
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Service Staff Work
Technician Safelite Windshield
375 Reviews
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Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Wow! Safelite’s service is impressive.
The Safelite shop on West 54th Street in Manhattan delivered first class service on time and with more than a smile. I was so impressed by everyone’s professionalism and was 100% satisfied with the experience.
On SAFELITE AUTOGLASS - NEW YORK, NY
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
broken windshield
was fixed professionally, well, excellent communication both online and by phone.
On SAFELITE AUTOGLASS - NEW YORK, NY
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Painless Auto Glass
As luck would have it, 4 days before trading in my vehicle the windshield was hit by a large chunk of ice which caused the window to crack. I needed to have it repaired quickly and professionally. Safelite provided excellent service
On SAFELITE AUTOGLASS - NEW YORK, NY
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Easy!
Great experience. Made everything so easy for me. The technician was beyond nice, and helpful. This took a situation that made something which could have been a headache, and made it seamless.
On SAFELITE AUTOGLASS - NEW YORK, NY
We are so glad we could turn your dread into delight. Thanks for telling us about the seamless service you received. Our staff and technicians can be heroes. We appreciate you reaching out.
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
WAS REPAIR
NO VISIBLE CHANGE IN REPAIR. STILL LINE AND MARK
NOT SATISFIED
NOT SATISFIED
On SAFELITE AUTOGLASS - NEW YORK, NY
We're sorry to hear that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Thank you.
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Adjusted to a problem
My replacement glass was scratched, discovered as the tech took it out of the packaging it came in, right before my appointment and I was already there. They quickly called their warehouse, found and got another windshield delivered within a couple hours, and immediately finished the replacement work.
On SAFELITE AUTOGLASS - NEW YORK, NY
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield replacement
The service have to say was excellent. At first I thought of taking my car to my dealership and had some hesitation about taking it anywhere else. But safelite from the very start reassured me their service would be just as good. And it definitely was. From scheduling to replacing the windshield all very well organized. Very happy.
On SAFELITE AUTOGLASS - NEW YORK, NY
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Fast, Nice and Neat
Went out to my garage and fixed it there while I was at work, super convenient
On SAFELITE AUTOGLASS - NEW YORK, NY
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Mixed messages
After I made my reservation, I called nember provided and asked if it was OK to drop off my car before work and pick it up after. I was assured that was completely allaowable. I was quite dismayed when I was told when dropping off my car that I had to pick it up in 2 hours. I lost an entire day at the office.
On SAFELITE AUTOGLASS - NEW YORK, NY
We apologize for the confusion and any inconvenience that it caused you. We do appreciate your feedback and will use it to help improve our services. Thank you for being a valued Safelite customer.
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