Rep . was quick and very courteous
treated my chevy well . no issues with repairs as of yet . great job

Excellent customer service, work done in no time.

Ok so I’m posting this only because I feel all customers should know. It all started with my truck being serviced at my dealership. Fixing sunroof because it wasn’t working properly. So dealership calls me and say we can’t fix it because there is a crack in glass and if we remove it it could break. So I took it to safelite on 23rd in McAllen Tx. Went through my insurance to fix all my glass in my truck. Long story short I had safelite work on all 3 of my glass replacements. Front windshield , driver side window and sunroof glass! When I went to go pick up truck noticed that it looked great! Brand new glass clear no cracks. So it started raining that night and load and behold distortion on windshield and driver side window. Totally noticeable and at this point very upset with the work. Took it back to safelite with Daniel manager and explained to him my situation. Without a doubt he said he would replace it no worries they would come to my office to fix it. This was last Friday . It’s Monday I haven’t heard from anyone and hear I am again looking for them to schedule a time to come and replace my glass. Very frustrating with these people and no professionalism what so ever. They defiantly need new management! Oh and to top it off manager tells me and begs me to please don’t give them a bad review because his employee won’t get a bonus. How terrible is this. Begging a customer to not give them a bad review! I’m sorry but I give credit where credit is due and I’m sorry no credit is due here. Terrible service at its finest!

Always work well done. Great service.

David did an amazing job on my vehicle! He was a super friendly and easy person to have a conversation with. 10/10 would recommend!

We were very pleased with service.

I am very satisfied with my new windshield completed by Tito. He explained to me all the service work and reminded me of do's and don'ts for the next couple of days. Tito was very polite and professional.

Went into store and explained that I needed the glass installed but truck was going to be at dealership for warranty work guy at store went out of his way to make sure I could have the glass installed at dealership even tho he had no open times for the next day he got it worked out and glass was installed ! Excellent customer service 🤗😁 would never get any of my work done with anyone else ! Thanks safelite!