Melbourne, FL

Was very impressed with the professionalism workmanship of the agent from safer who repaired my windshield. He was very friendly and courteous and got the job done without any issues. Thank you for the training provided this man it was a great experience and job well done.

I was told the rock that hit my windshield made a "double" fracture which could not be totally fixed. Also told the the small other dings were too small to repair. If I wanted it fully repaired I would need to replace the windshield, paying the insurance deductable. I told the representative to try to fix it. When completed the star shape, about an inch and a half, is still quite noticeable with a ding or indent on the outside of the windshield. I was hoping the repair would be less noticeable, but I guess they did the best they could.
I've had a windshield replaced here before and they did a great job.

Friendly, prompt, and exceptional customer service.

I had a nickel size crack in my windshield that Safelite was to repair. In the process they discovered I had another crack I hadn't noticed. They fixed both cracks in a professional and timely manner. Staff was very welcoming, friendly and informational!

I would definitely recommend to friends and family.. the technician was very thorough and explaining the process

Highly recommended. Quick service, nice & polite employees.

Scheduled an appointment only to find out, the day before, they didn’t have the windshield available so the appointment was cancelled. Then the day of the appointment received a call asking where we were as the windshield was there. After the install on my 2026 Honda Pilot the tech couldn’t get the calibration done as it was “throwing error codes”. Had to take it to the dealer which had no issues running the calibration required. Very frustrating!! Additionally, they scratched my touch screen, about a 1” scratch that was not present before the windshield replacement.
Very disappointed in the service.

Our technician showed beyond exemplary Professionalism! He kept us informed of his arrival time and what to expect when he arrived. He went above and beyond. All companies should follow Safelite in customer service.