Mentor, OH

Excellent service! Had my windshield replaced in my driveway. The technician came at the beginning of my service window, Got a right to work. Very happy with job that was done....can't tell I ever had it replaced.

Did great job showed up on time and the quality was amazing.

Since day one of scheduling the glass replacement for my vehicle, it has been a headache. First the glass replacement was scratched, then it was the wrong one and then it wasn't installed properly which lead to water damage (an inch of water in the car and more that ran in) and electrical issues with my vehicle as well as a fight to have to get my car detailed appropriately. I was told I could go where I wanted to and when I attempted to do that and informed the manager of the cost was told no and then was scheduled for an appointment with another agency. That agency was not informed of the actual damage to my car. I have been treated like my opinion and concern with my vehicle doesn't matter (the car is 8 months old) and that what has occurred is not an issue. Never mind the flippant attitude from the management with the branch. I have used Safelite before and never had an issue. I will NEVER again use them.

Jesse was very kind and knowledgeable. He did an excellent job and explained everything very well. Thank you!

I’ve used Safelite in the past and both stores have been well run with quick service. Coordinates with my insurance for an easy process and excellent solution for windshield chips

Very happy with this service

Matt was excellent! Very knowledgeable and personable. He does very nice work.

Jason did a great job. He was on time, cleaned up the damage and was quick to install the damaged rear window. Your company is lucky to have such a professional like Jason working for you.