Odessa, TX

Professional personal and was pretty quick

My windshield was had two different rock chips and both ended up cracking. Even though neither obscured my field of vision, I decided to contact my insurance company and get it repaired. I have always used a local company for my auto-glass needs. When my insurance was contacted and I needed full replacement, They sent me to Safelite. At that time, I did not know that they were local. I took my vehicle in at the specified drop off time and talked to one of the service repairmen. I was informed that I would be called when the job had been completed. Since my windshield had the sensors installed, it would take extra time. I was called later in the day to schedule my pickup. I was informed that due to the weather, my install was postponed but was still completed by closing time that day. I was impressed with the installer and his work. He was very professional and he explained all the warranty information. He also asked me to check over the install and if I have any issues, to bring it back for repair/correction.

Timothy corrected my windshield from my dealership’s terrible repair.

Hunter was very professional in his work.

I had to change my appointment date, was no problem for them. Email and follow-up with new date.and time fast and efficient. Staff made me feel right at home. Friendly and professional. Doesn't get any better.

When I got to the shop the technician was already waiting for me so I didn't wait and they called me to let me know my vehicle
was ready

Hunter was so sweet. He went over everything very sufficiently. Need more Hunters.

My windshield was replaced by Hunter. He was informative, helpful, and courteous.