Odessa, TX

i was very impressed with the service technicians customer service skills as well as his ability to pay close attention to detail in the replacement of our 2019 Toyota Sienna's windshield! Thank you!!

These guys were great to work with! Very friendly, got the job done quick and were very professional.

Super fast, friendly service.

We are very pleased with the replacement of our windshield. Professional and quality work done by associate.

I was there early, and they started early. after done the windshield looked good like it was from factory. The only problem was there was a little trash left on the dash.

I only went to this place because my insurance chose them. My appointment was at 1.30 and I arrived a little earlier. I didn't get out until after 4.30! I have one chip the size of a quarter and they didn't fix it. That was the main crack I wanted repaired.
They billed for vacuuming, but it wasn't vacuumed. It was a bad experience all in all.

The technician was polite and courteous.However, the actual service had several problems. There was a large etch in the replacement windshield on the passenger side view, the windshield wipers were not set right so they kept hitting the sides of the window of which they did not do prior to the replacement,and the remote start control that was installed initially out of eyesight was glued to the middle of the windshield almost obstructing the view. I placed a call about these issues the same day of the service and was scheduled a new appointment to address the install problems.

The guys did a great job of replacing the windshield, however during the process they broke the antenna bracket on my radio antenna and didnt tell me. I figured it out driving back to the office when my antenna was blowing sideways. The guys put it back together and didnt even tell me they broke it. Sent in pics to Safelite to try and get it fixed with no response. My receipt also shows that my truck was vaccumed out and cleaned up. They didnt vacuum or wipe up the mess left on the dash and doors from fixing the windshield. Not satisfied at all with the quality of work outside just the window.