Minneapolis, MN

Service was quick and professional.

Packing lot

Very nice staff on hand, talked me through everything and answered all questions and concerns and provided notice on things you wouldn't think to ask.

Excellent

I am not sure what was happened after the work done it was really good. However, after a couple days of repaired it shown a spot spread longer.

Received an email invoice for work on someone's vehicle with the same name, different state.

Obviously a different VIN number than what is on record (in their database) for my vehicle. I did have a window replaced two years ago. You would have thought the the service writer would have been diligent enough or courteous enough to confirm the correct details with the customer. Had concerns that my personal information had been compromised.

I did call Safelight to make an inquiry about the mistaken identity, they were apologetic...although it was a complete waste of time and not very reassuring as a customer.

Very friendly service from the front desk to the technicians. Updates whenever you need them and a call when they are done. Excellent service.

Work was completed as promised. The staff was not only knowledgeable, but very friendly.
Will use Safelite again should the need arise.