Great communication on arrival, getting the keys and defining expectations for the service.

Everyone was so helpful even helping us with a flat tire on our pick-up persons car. The only problem was finding the shop. Google had both of us driving on a transit road that goes right past the shop but we never saw it. The folks there said it happens all the time. The need to tell anyone coming to take the first driveway on the right after google says to turn right.

chip windshield repair-fast, convenient, friendly and helpful staff!

Because a snow storm was approaching and I needed to drive home before its arrival, I had come to the Malcolm Ave SE, Minneapolis Safelite facility last Saturday, December 1. I came to have my shattered rear windshield window "crash-wrapped" until the first appointment availability the following Tuesday. (Note this was a Saturday afternoon, with most auto glass replacement places in the metro area closed for the weekend).

Instead, Brad Prigge the technician told me they had the necessary glass window in the shop and could install it then and there, by-passing crash wrapping, in about 2 hours....I told him I needed to get home before the snow, could he get the job done in an hour? He said that would not be possible. I agreed to his doing the work anyhow...everything was in place.

The rear "windshield" was replaced in an hour - to my astonishment! Brad said he had enlisted the help of another person, enabling them to complete the job in about half the time. That was excellent, quick, thoughtful service. I remain surprised and really grateful!

Service was great. He came to my workplace but suggested he take my car down the road to the shop. He was quick, professional and courteous.

The mobile technician that came out to replace our windshield was professional, punctual and friendly.

Service was pleasant with good Keurig coffee and updates provided as glass replacement proceeded! Thanks mucho!

Safelite provided excellent service in replacing the windshield on my SUV. Great attitude. Quality workmanship. Excellent communication.