Toni T.@ToniLeighMc- REVIEWS
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Service Work Technician Safelite Windshield Tech
Staff Experience Communication Glass Window Repair
Replacement Car Installer Problems Quality Price
Chip People Fixed Use Scheduling Man
Service Work Technician
Safelite Windshield Tech
643 Reviews
Updating Results
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great service, will definitely recommend!
I scheduled a windshield replacement, and selected the option to have Safelite come to my office to do the work. Because of the cold weather, the work was not able to be done outside, so Safelite picked up my car, replaced the windshield at their shop, and returned my car within a few hours. I didn't need to do a thing.
Ching was the tech who I worked with, and he did an outstanding job. He was timely, explained everything very well, and far exceeded my expectations by cleaning the windows inside and out, as well as clearing off a lot of the built-up ice on the vehicle! I will definitely recommend Safelite and Ching to my friends and family, and we know who to call next time we need this type of work done to our car.
Ching was the tech who I worked with, and he did an outstanding job. He was timely, explained everything very well, and far exceeded my expectations by cleaning the windows inside and out, as well as clearing off a lot of the built-up ice on the vehicle! I will definitely recommend Safelite and Ching to my friends and family, and we know who to call next time we need this type of work done to our car.
On SAFELITE AUTOGLASS - MINN/ST PAUL,MN
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great technician
Prompt and on time. Called prior and upon completion.
On SAFELITE AUTOGLASS - MINN/ST PAUL,MN
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
The quality and integrity of
The quality and integrity of this service was outstanding! They repaired a problem from a previous installation without extra charge. That is superior integrity!
On SAFELITE AUTOGLASS - MINN/ST PAUL,MN
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Over promised - underdelivered.
Set up for service at my place while I was away, my partner was home to give them the key. You guys had my girlfriend phone number so things should run smoothly.
Well, turns out they couldn’t do it at home cause of weather.
All fine, makes sense.
So they offered to bring the car in to do the job. All fine, I’m ok with that.
The guy shows up, picks up the keys. Comes back 10 minutes later and he says he can’t drive the car. There is snow on the ground. What? You knew that before showing up, no? My car is in perfect order with winter tires on top of that. And I live in the city, that same city your business is in. So it ends up that my girlfriend has to drive the car and stay at the shop while this gets done. And she wasn’t happy with it cause she had better things to do. Like running her own business.
I thought I signed up for a nice hassle free thing, turns out I had to handle the incompetence of your employee and the bad mood of my girlfriend. Not a good experience.
Stop promising what you can’t deliver.
Well, turns out they couldn’t do it at home cause of weather.
All fine, makes sense.
So they offered to bring the car in to do the job. All fine, I’m ok with that.
The guy shows up, picks up the keys. Comes back 10 minutes later and he says he can’t drive the car. There is snow on the ground. What? You knew that before showing up, no? My car is in perfect order with winter tires on top of that. And I live in the city, that same city your business is in. So it ends up that my girlfriend has to drive the car and stay at the shop while this gets done. And she wasn’t happy with it cause she had better things to do. Like running her own business.
I thought I signed up for a nice hassle free thing, turns out I had to handle the incompetence of your employee and the bad mood of my girlfriend. Not a good experience.
Stop promising what you can’t deliver.
On SAFELITE AUTOGLASS - MINN/ST PAUL,MN
We appreciate your feedback of our service. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are very sorry for the inconveniences experienced.
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
great service
Both customer support and the technician were great - they took care of everything and made things very easy for me!
On SAFELITE AUTOGLASS - MINN/ST PAUL,MN
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Repair after break in
The customer service was great here and the service was fast. They made a terrible situation a bit easier to take.
On SAFELITE AUTOGLASS - MINN/ST PAUL,MN
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great Service
Nate did a great job. Communication during the whole process was really helpful and timely.
On SAFELITE AUTOGLASS - MINN/ST PAUL,MN
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great service
The tech took the time to make sure I didn't have any questions before any work was done, as well as after the work was done.
On SAFELITE AUTOGLASS - MINN/ST PAUL,MN
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
I would have preferred to
I would have preferred to go to the shop in maple grove based on where I live and convenience and not the minneapolis shop. My car was dead when i went to drive it home because the weather was treacherously. I was told all the doors had been opened during the repair which was necessary. I waited about ten minutes for someone to give me a jump. Overall however, I've had excellent service from Safelite and would continue their service if needed in the future.
On SAFELITE AUTOGLASS - MINN/ST PAUL,MN
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