Toni T.@ToniLeighMc- REVIEWS
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Service Work Repair Technician Guy Experience
Quality Staff Wait Shop Appointment Driver
Use Crack Skills Lite Snd Safelite
Rating Organization Fixed Replacement Joseph Man
Service Work Repair
Technician Guy Experience
72 Reviews
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Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Prompt, friendly service
Really appreciated the technician’s skills and expertise as well as he reassuring and pleasant demeanor and speedy service! Thank you
On SAFELITE/WINDSHIELD WORLD - MORRISVILLE, VT
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield Fix
I made an appointment for a crack repair, showed up early & they got me right in! I was in & out in less than 30 minutes! The employee working was very nice, knowledgeable, & productive! I'd most definitely visit this shop again if i needed to!
On SAFELITE/WINDSHIELD WORLD - MORRISVILLE, VT
Yours is the kind of satisfaction we strive to deliver to all our customers. Thanks you for sharing your pleasure with the Safelite experience. We appreciate you making us your 1st choice for future auto glass needs.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Another excellent window replacement!
My daughter brought her vehicle to the Safelite office to have a very badly damaged windshield replaced. Started just before her appointment time and it was finished just under the estimated time frame. Excellent service.
On SAFELITE/WINDSHIELD WORLD - MORRISVILLE, VT
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Excellent customer service
This is my third windshield in 6 years and I have returned to the same Safelite shop for every one due to their excellent customer service, ease of scheduling and location.
Thank you again!
Thank you again!
On SAFELITE/WINDSHIELD WORLD - MORRISVILLE, VT
Thank you so much for the 5-star review and kind words about our team. Its loyal customers like you who keep us going, and motivate us to get better every day. We look forward to seeing you again in the future!
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield crack
The service was great. The guy was quick and friendly. I suggest having the waiting room cleaned.
On SAFELITE/WINDSHIELD WORLD - MORRISVILLE, VT
Verified Buyer
1 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Unhappy Customer
My insurer instructed me to have the repair done at Safelite - before friends told me not to, as their repairs were shoddy. The tech had no other customers and told me to come in any time before my appointment, yet the repair was done so hastily I am quite annoyed. I was advised by the tech that the repair would not be "invisible", but the consensus of my repair is that it would definitely be less obvious if more care had been taken! As for their mobile service, I was told I would have to wait a week. This was my first windshield nick, and I will surely never have another repair done by Safelite.
On SAFELITE/WINDSHIELD WORLD - MORRISVILLE, VT
We're sorry to hear that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Thank you.
Verified Buyer
4 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Service was good but waiting
Service was good but waiting area was absolutely Filthy!
On SAFELITE/WINDSHIELD WORLD - MORRISVILLE, VT
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Took a while but staff was great.
Going off of our VIN we got the wrong windshield 2 times but the staff were always great.
On SAFELITE/WINDSHIELD WORLD - MORRISVILLE, VT
We truly appreciate your business and we love to hear from our customers. We are so pleased you loved working with our team. We appreciate your patience during the process as well.
Verified Buyer
1 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Not impressed
I had to bring to their shop and wait for my vehicle. The shop and waiting area is very dirty. Also I remember in past services getting my other windows washed and this was not even offered to me. They waited until my scheduled appointment mobile service to cancel and reschedule at their shop
On SAFELITE/WINDSHIELD WORLD - MORRISVILLE, VT
Thank you for taking the time to review our service. I am very sorry for the issues you experienced during your appointment with us. If you would like to discuss this further, please contact us directly at 800-800-2727 and we would be happy to assist you. Thank you again and we look forward to speaking with you soon.
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