Mundelein, IL

They change windshield and damaged - Cut deep with razor blade leather On top of dash and technician nothing told us, I was at their location in Mundelein to re calibration and show the damage , they said they going to take care of it and never and no one contact me after I left. I’m going back next week
Very very bad service

Chris was amazing. Called was right on time. He was helpful and explained the entire process. Bravo for bringing me back to a time when customer service mattered. I appreciate the ease of the process.

Easy to schedule and was done quickly.

Always use Safelite because of excellent service.

Very friendly. Excellent service. Got it done sooner than they said they would

Easy scheduling, covered by insurance, so cost free.
Now just have to see how well it works to prevent chip becoming a crack.

The installer was courteous and went about his business. I made certain no one would interfere with the installer. He finished, handed me a pamphlet and left. I did not drive the vehicle for one day, when I did enter the vehicle I found parts in my center console and the headliner pulled away from the left pillar. I do not know if the headliner is torn or just not installed properly. I hope the windshield does not leak! Do I need to contact Safelite and make a report?

I showed up at scheduled time. Waited only about 10 min. They took my car in and 80 min. Later I had a brand new windshield. All as promised. Friendly staff.