Nashville, TN

Quick, efficient and communication was great!

Good communication. Speedy service.

The glass was installed great in my drivers door. But the inside door handle and lock does not work now on my door. I was out of town when installation was done. You would think the installer would check that.

The service was grade A. My tech went out of his way to help me.

After several weeks, the damage done during a windshield repair was satisfactorily resolved. I think I just caught the tech on a bad day. Broken clips under the hood, leaking windshield (first car wash), and damage done to the dash. The shop manager went above and beyond to make everything right. It took a lot of patience on my part but they stood behind their guarantee. From new clips, a resealed windshield, and new dash part ordered/installed. Although the issue with the dash wasn't totally fixed it was an admirable attempt. I accepted that all that could be done was and appreciated the professionalism of the manager after the initial work/damage was done. I would use Safelite again if I needed an affordable window replacement or repair.

No issues whatsoever, and our insurance covered the whole thing!

I can't say enough good things about working with your company. The Service was excellent and the technician was friendly, prompt, stayed in communication with me and did a great job.

Good communication, on time , did the job well