Our technician's name was Carlos. He was knowledgeable, professional, but also personable! Carlos had a few obstacles against him, one, it was pouring outside. We do have a garage, however, with an oversized vehicle with a lift in a tight space, made this job a bit more challenging. Carlos was amazing at assessing how much room was available and making the space work in addition to adapting to the extra truck height.
I have to admit, I am not one who likes people I do not know coming onto my property when I am not home. This was huge problem for me. I did get home before the job was done. I went out to speak with our tech and was immediately at ease with him, his performance, professionalism, and customer service. I can 100% say that I would definitely recommend not only Safelite, but also our technician, Carlos, to any of my family and friends.