Novi, MI

Professional and friendly technician.

I’ve had Safelite come to the rescue for 3 cracked windshields over the last few years: Consistently GREAT Service! They come to me to replace the glass (always extremely convenient) have always been friendly, knowledgeable & professional. Work is Fast and done well. last service man vacuumed the front seats and floor mats 😁👍 will always recommend Safelite— Thanks!!!

Super fast and friendly service. Very helpful!

The technicician called me in the morning before the apointment and again once he was on the way. He fixed the chip and told me the expectations of the chip fix.

I was most unfortunate to have had two cracked windshields within 15 days from "road debris". I saw both of the rocks coming, no way to avoid it. The first was a rock from a log hauler in NC with no mud flaps. The second was a gravel hauler just leaving the Buno road gravel pit on Kensington Rd in Brighton. Tarp not in place and gravel falling off the truck as he approached me in the opposite direction. It is even more frustrating that drivers have little to no recourse in making claims against trucking companies when it is clearly their fault. Burden of proof, is baloney. It was a gravel truck dumping a portion of his fresh load on the road because he didn't clear the rails and secure his load.
That being said, I had the pleasure of working with the Novi, MI team on my second replacement and am happy to say the repair was done expertly and on time. Andrew was great in explaining glass claims, windshield technology and the overall repair. The entire team was very helpful in finding the right product for my vehicle and getting the job done in time for my return home to NC. Thanks guys for a job well done. Safe ride home thanks to Safelite AutoGlass.

On time and great job Thanks!

Great job. Fast and high quality

Great quality and friendly service