Pasadena, TX

The process to schedule an appointment was extremely easy and convenient. Had the mobile service and it was quick. Used them in the past and will continue to use Safelite.

I liked Tony from the start. I believe he did a great job on fixing crack in my windshield. I would definitely recommend Safelite and use them again as well. The only issue that I have is Safelite is good at windshield repair and they should just stick to that. When making the appt. for the mobile service rep asked if I would like my windshield wipers replaced as well.

I went againts my best judgement and said yes to replacing the wipers. WRONG move on my part. Tony brought the wrong blade for the rearwiper. Sent out another and I tried to replace myselft....again wrong size.

Made 2 phone calls to get reimbursed. Spoke to a manger after waiting 15 minitues on the phone and he said would mail refund check... Sucks!!!

Sorry Tony, I did really like you but this was way more work than I ever wanted.

Everything was perfect

The technician Miguel Garcia in Pasadena was awesome. He took care of me quickly and even vacuumed my vehicle. He was very nice.

I liked having a pic of European my tech being texted to me prior to him showing up. He was nice, professional and got the job done I thought rather quickly. Windshield looks good.

My Technician was very personable and friendly and did the job in a timely manner.

Awesome Service. The operator was great.

Overall an excellent experience.