Toni T.@ToniLeighMc- REVIEWS
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Service Technician Safelite
Work Tech Experience
1318 Reviews
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Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great service
Excellent customer service was given and I couldn't ask for a better technician
On SAFELITE AUTOGLASS - MIAMI, FL
Verified Buyer
4 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
I was very pleased. David
I was very pleased. David was here on time and did a very good, professional job.
On SAFELITE AUTOGLASS - MIAMI, FL
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Recent experience with Safelite
Outstanding service with knowledgeable friendly service technicians
On SAFELITE AUTOGLASS - MIAMI, FL
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Service and the two personnel
Service and the two personnel were nice and professional
On SAFELITE AUTOGLASS - MIAMI, FL
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
The service technician was professional
The service technician was professional and courteous. He was patience with my concerns and was knowledgeable on the washer blades.
On SAFELITE AUTOGLASS - MIAMI, FL
Verified Reviewer
5 star rating
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Fast, Professional, Friendly!
I am VERY pleased with the service provided both in the scheduling and installation. Kevin (installation technician) was on-time, friendly, courteous, and professional. The visit took considerably less time than I had expected/feared. He did a great job! Thank you Safelite Pembroke!
On SAFELITE AUTOGLASS - MIAMI, FL
Verified Buyer
4 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Scot Barten
I first made an appointment over the phone and was told they could repair the small crack, when I got there I was told they could not and had to come back early Monday morning because my windshield was special and took longer and could not be done at my house. When I came back the insurance had not been handled yet and had to wait another hour before they could start. Fortunately the tech was outstanding and did everything he could as well as vacuumed the car and cleaned all the windows. He even called to update me when I was out at lunch.
On SAFELITE AUTOGLASS - MIAMI, FL
We truly appreciate your business and we love to hear from our customers. We are so pleased you loved working with our team. We appreciate your patience during the process as well.
Verified Buyer
1 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Terrible customer service!
Service was HORRIBLE. The Miami branch supervisor, Ken has a very bad attitude. I called the 1-800 number twice, spoke to Melinda and another lady. I was told a supervisor would call me back. It’s been almost a week and I am STILL waiting for a call... I am going to give it another day or two before I file a complaint with the Better Business Bureau. I can’t believe that a company with as many commercials and advertising as you have, would have such poor customer service....
On SAFELITE AUTOGLASS - MIAMI, FL
At the foundation of our business is a commitment to our people and the public. With that comes a significant focus on quality throughout our business. We pride ourselves on the great service we provide. If someone faces a challenge or expresses concerns, there is a solution. We have a customer care team in place ready to do what it takes to make things right. Please contact them at 800-800-2727 for further assistance.
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