Phoenix, AZ

As always, service was extremely fast. Tech was very professional and courteous

I was devastated when my windshield cracked and was super nervous about getting it fixed. I didn’t know anything about windshield replacement and I work A LOT, so I was afraid I wouldn’t be able to get it replaced, and it was only getting worse by the day. I chose safelite because they offer to replace the windshield at your work, which I had never heard of before. I just set up an appointment on my app, and Shane called me the day of to let me know the exact time he would be there. Shane was very friendly and very professional. He called me on his way to my work so I could hand over the keys. He explained to me what he was going to do and how long it would take. He provided me with updates, was super communicative, I had no concerns at all during the whole process. He was quick and efficient, he did a phenomenal job replacing my windshield and he even replaced my windshield wipers, which I have been meaning to get around to for a while now, they were bad. I had no problems with the entire process, it was super easy and I am blown away by the customer service. I am very impressed with Safelite as a company and will definitely recommend them to all my friends and family. Thank you so much for making such a stressful situation so easy and pleasant. I wish there was a higher rating to give you guys because 10/10 doesn’t give you guys enough credit. 11/10 is more like it.

My Technician Adrian was on time, friendly and did a great job!

Top notch service. Would not hesitate to recommend again.
Great communication before and after the service thru text messages.
Arrived on time, high quality work and finished a bit early !

Tech was extremely courteous, great communication.

Our technician was fantastic. On time, courteous, professional and thorough. He is a credit to Safelite

Excellent service. Would recommend to all my friends and family.

The reinstallation was not as i expected. My wiring was not run under the trim as it was before the windshield was removed and my wire harness cover for my mirror was not reinstalled and has not been found inside my truck. Windshield seams to be installed properly, but there seems to be an excessive amount of adhesive.