Plymouth, MA

very nice group of workers at this location - all friendly and respectful - hospitality in the waiting are was a pleasant experience....thanks for your thoughtfulness

Very professional and polite.

Fantastic service from greeting to completion!!!

I had originally scheduled my windshield to be replaced at my work in Norwood, MA by Safelite of Norwood. The Norwood tech first called me and told me he had finished the job before me early and could he come then (an hour before my scheduled appointment). I said I could not and he asked if I could bring it into the shop there in Norwood instead. I explained I could not (which is why I had scheduled on-site service in the first place) and that I could be there at 11:45 (15 minutes before scheduled appointment). He begrudgingly told me that he guessed he could take his lunch break then (at 11:00) and come to me. In order to help him with his schedule, I rushed to get there and then he did not show up until around 12:20. He then told me he COULD NOT replace the windshield because there was a tiny rust spot above the windshield and he didn't not know if the windshield would take or whether after he took out the windshield I could have to have it towed to a body shop to have the rust spot fixed (because after he took out the cracked windshield it could not be put back in) and then the windshield could be replaced. I explained that suddenly being without a car in Norwood when I lived in Plymouth was not an option. He told me that if I had come into the shop he had more tools there and that maybe he could have replaced it. I asked that Norwood cancel my service as it seemed this guy didn't know what he was doing. I then scheduled with the Plymouth location. The tech showed up on time as promised and replaced the windshield without any mention of the tiny rust spot or any issue whatsoever and it looks great. He was extremely professional and I could tell he had much experience. I highly recommend the Plymouth location. I do not recommend the Norwood location.

The work done on my new windshield was fast, clean, and the car felt brand new.
I highly recommend this Plymouth, MA company for any Brocken windshield repairs. Bravo.... excellent work.

Service was arranged to my house even though I was not able to be there. The tech contacted me when he got there and when he left, also did a great job.

Great customer service, office staff was very personable. The technician also was very helpful explained the process ..

My attendant was very nice and considerate.