Plymouth, MA

Great customer service from start to finish!

I had a stone chip my 2020 Kia Optima's windshield...my insurance company suggested I take the car to Safelite for a repair. The technician was very friendly, very professional and very punctual...30 minutes for the repair and I can't find it on the windshield! It was a great experience from start to finish!

Took a rock traveling down 495 a week after I bought my car 🤦🏼‍♂️. Went on my car insurance app, and they hooked me up with Safelite. Great service great conversation with the Safelite employee. I would recommend using the Plymouth location. Easy in and easy out, I didn’t pay a dime.

Replaced windshield on time as promised with no problems.

Fast and courteous service.

Dylan did a great job, and got the job done in a timely fashion!

First, let me say the work performed was very good, once it happened However, getting to the actual replacement was terrible. First, I scheduled it on line with a receipt and when I arrived, I was not on the schedule. As instructed, I went back home and scheduled again online. When I arrived for the appointment days later, I was told the OEM windshield had not arrived. That was fine, however, two weeks past and no one called. I tried calling the number on the website for Plymouth, MA, and there was no one answering the phone for all of Safelite. There was NO number for the Plymouth, MA location listed anywhere. The only thing I could do was drive down for the third time and ask what was going on. I understand with the pandemic, processes don't always go smoothly, but to not have anyway to contact the location but to drive down when things don't go as plan is crazy.

Excellent service. Right on time. No muss, no fuss.