Plymouth, MA

Fast and courteous service.

Dylan did a great job, and got the job done in a timely fashion!

First, let me say the work performed was very good, once it happened However, getting to the actual replacement was terrible. First, I scheduled it on line with a receipt and when I arrived, I was not on the schedule. As instructed, I went back home and scheduled again online. When I arrived for the appointment days later, I was told the OEM windshield had not arrived. That was fine, however, two weeks past and no one called. I tried calling the number on the website for Plymouth, MA, and there was no one answering the phone for all of Safelite. There was NO number for the Plymouth, MA location listed anywhere. The only thing I could do was drive down for the third time and ask what was going on. I understand with the pandemic, processes don't always go smoothly, but to not have anyway to contact the location but to drive down when things don't go as plan is crazy.

Excellent service. Right on time. No muss, no fuss.

The only issue I had was when I showed up at the shop the technician didn’t have any information on me or my appointment I had booked online. He said the other tech might have it who wasn’t there yet. Made me feel hesitant about dropping it. But it worked out fine and it was well done.

Courteous, helpful staff...
Appreciated how the work was finished up earlier than scheduled so that my wife was able to pick up the car on her lunch break.

Thank you for a pleasant, "painless" experience.

We were really impressed with the speed and efficiency. The only gripe i have is now ky camer is exposed. My camera was hidden before. I am concerned my camera will fail prematurely without being covered. I would really like a reply

My appointment was just in and out! Took about an hour as they said at the desk. Everyone was wicked helpful and answered any questions i had!!!