Excellent, professional, quick service.

I have dealt with Safelite a few times now for windshield replacement. However, this was the first time for a chip repair. The tech greeted me, came out to inspect the chip, went over the pros and possible cons of doing the repair. He was completely transparent which was much appreciated. He got my car back right away for my scheduled appointment and was done in what seemed like no time. The only negative remark would be the lady working at the front. She has poor customer service skills and was possibly getting onto the two techs that were working because “there weren’t that many people waiting when she left”. You could hear her in the lobby. She was accusing them of not helping anyone in the waiting room which at the time only two people had not been helped and they had walked in only moments prior to her and were inquiring about service - not scheduled appointments. However, the way she talked to them, would have been enough for me to leave if I had been one of them. It would seem this was her first position in customer service

My service technician was Zach and he was professional, friendly, and did a great job replacing my windshield..

The first appointment was at home and went great but there was a wiper sensor issue and I scheduled an appointment at their shop for 10:30 I show up about 10 min early and the lady at the reception window said oh that quick you’ll be in and out. Well here I am an hour later and my car hasn’t moved so I asked if everything was ok and the lady acted like I was being rude for even asking then she kept saying it’ll be quick. But I’m still sitting here. I saw another 10:30 app come and go. I asked the lady again and she said she didn’t realize there was an appointment before mine and I asked what time that was and she said 9:30 it’s not 11:25 and my car is still sitting out front. I am not very happy with the customer service and the attitude of the lady that works in the shop here.

Attendant was fast and courteous, used them before, and I'll use them again next time!

He was amazing and professional

They did not show up for 4 appointments on one vehicle.

No surprises. Completed work quickly.