Rapid City, SD

The window is great, however, my appointment was a morning appointment and we didn't get a call until 6:42 pm that we could pick it up. Working in the medical field I was exhausted by the time I got home and had to leave again to pick it up. The staff was great, however, I felt like my appointment was not important to them as I needed my car by the afternoon for a medical appointment and it was not done. If I choose a morning appointment and drop off the night before it is for good reason. I would have done mobile but in the commercial it doesn't state it is $35 more. When I booked there were 3 morning appointments available stating 60 to 90 minutes, my car was there for 24 hours before it was done.
I knew there would be glass in the back but it is still falling out when I open and close the back. I feel like I should have asked for a discount due to the time frame and missing appointments I needed to get to but had no car.

Jeff communicated with me from the start of the day all the way through the end of the appointment. He explained in detail how he repaired the windshield and what risks there were.

my experience was great. I will definitely recommend Safelite to anyone who needs repairs or replacement.

Great work. Timely and courteous

Very good service , thank you

I had a great experience! My windshield was replaced on time and efficiently. The team is great in Rapid City! I highly recommend!

Excellent job. Technician was a professional.

I thought safelite did an excellent job with their time, work, and customer service.