Toni T.@ToniLeighMc- REVIEWS
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Service Staff Windshield Work Experience Safelite
Repair Tech Price Technician Looks Window
Chip Appointment Use Installer Man Quality
Help Employees Results Glass Replacement Lady
Service Staff Windshield
Work Experience Safelite
388 Reviews
Updating Results
Verified Reviewer
5 star rating
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great service
Didn't take them long to replace and price was good too for being out of pocket
On SAFELITE AUTOGLASS - RAPID CITY, SD
Verified Buyer
4 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great Customer Care
I had a small star crack directly in line with the drivers line of sight. They applied the repair and it looks better. The only reason I didn't rate all the way to the right is because the mark is still visible after the repair. The tech explained why it is still visible and I understand. I would have been nice if it could have turned out invisible.
On SAFELITE AUTOGLASS - RAPID CITY, SD
We're sorry to hear that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Thank you.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
1 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
No it did not go well!
You tried to install new wipers that were never ordered & attempted to charge them to me! Cost me way too much time for employee that I had to pay for wasted time in trying to straighten your stupid mess out. I feel you were trying to RIP ME OFF by adding items that were never ordered. Besides that I was on phone for very long time to 2 different reps. In your office either on hold or arguing with them with no satisfaction at all in trying compensation for your STUPID MISTAKE & will never use you or recommend your RIP OFF company again!
On SAFELITE AUTOGLASS - RAPID CITY, SD
Though you did not have an ideal experience at our shop, we want to thank you for sharing your comments about your service. We will ensure that each of the issues you mentioned are forwarded to the appropriate management team, and will be used to improve our service. Please feel free to reach out our customer care team at 800-800-2727 if you would like to discuss your concerns further.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
On vacation
We got 3 cops while on driving cross country for spring break. We were able to schedule an appointment at the last minute in their store. They were very kind and accommodating. We had tried another spe the day before but they were booked. They did, however, give us the clear stickers to temporarily prevent any spreading. Great experience all around!
On SAFELITE AUTOGLASS - RAPID CITY, SD
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Smooth transaction
We choose Safelite for the national warranty and their reputation. We live over 100 miles from the shop and had no problem with appointment time etc. Nice staff, in & out per times schedule quoted. Insurance processing was seamless. Also, Safelite was recommended by our vehicle's dealer which was also a factor. We drive a Subaru Forester and wanted the replacement the be as perfect as possible.
On SAFELITE AUTOGLASS - RAPID CITY, SD
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Awesome Work
The team that came out to replace the semi windshield were awesome!
On SAFELITE AUTOGLASS - RAPID CITY, SD
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Passenger Door Window Replacement
The service provided by my technician was exceptional. He was on time and very professional. He god the job done quickly while also providing quality service. Highly recommend Safelite!
On SAFELITE AUTOGLASS - RAPID CITY, SD
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