Carmen called me when she was in her way, was on time, professional and personable.
Glad they came to my job so I didn’t have to take time away from work.
Thank you Safelite!
At the time of the appointment, I was told that they did not have any record of my credit card. I payed again with the intent of doing a charge back if they double charged me. I had a second e-mail from my credit card vendor claiming I had been charged a second time, so I logged into the credit cards web site and found that the first charge had disappeared.
The guy who came out to do the job seemed to know what he was doing. The crack remains almost as visible as it was before the repair, but I don't care about the cosmetics as long as what he did stops the crack from spreading.
I'm satisfied with the work they did, but they need to start over with their web site. Until they get it fixed, don't pre-pay, pay after the service is done.