My technician was so thorough he helped me to understand what was happening with my car. I’ve never had a more thorough technician. Ever.

Website has issues with selection of cars available. I have a Tesla Model 3, but the only Tesla model the website would allow me to choose was the model S. Since this was a chip repair, the model/brand is not relevant to the repair. I tried the option of entering the VIN, but that also did not work. I tried pre-paying and the website hung. I got an e-mail from my claiming my credit card was charged, so I assumed the prepay worked, and went back to the website to verify the appointment time. The website had no evidence of my appointment, so I re-entered that appointment.
At the time of the appointment, I was told that they did not have any record of my credit card. I payed again with the intent of doing a charge back if they double charged me. I had a second e-mail from my credit card vendor claiming I had been charged a second time, so I logged into the credit cards web site and found that the first charge had disappeared.
The guy who came out to do the job seemed to know what he was doing. The crack remains almost as visible as it was before the repair, but I don't care about the cosmetics as long as what he did stops the crack from spreading.
I'm satisfied with the work they did, but they need to start over with their web site. Until they get it fixed, don't pre-pay, pay after the service is done.

Had to get my windshield replaced.
It was done quickly and looks great, no complaints

Stopped a small chip in my windshield from spreading. Downside, the chip is still visible :( But they guarantee their services so 4 stars from me!

Had a small crack in windshield. Appointment on time, took time they quoted. Like new! Very pleased.

This review is based on the communication of the claims side, not the store. The store was very helpful. I have a new car that needed an OEM window replaced. The claims representatives were not helpful, i.e. did not know where in the process I was, did not tell me they were waiting on an OEM approval, yelled at me, would not provide a manager or help me deal with additional "crash wrapping" as there was inclimate weather. It took me driving to the store and talking with someone at a desk to find out what the heck was going on.

Everything I was hoping for with a windshield replacement, you all exceeded my hopes and even replaced the wipers. Thank you!

Fixed my rock ding in nothing flat.