Windshield Repair & Replacement in REDWOOD CITY, CA

JUSTIN

11/14/19

Safelite Repair Work Outstanding

Technician came quickly. He did an impeccable job. You can barely see the damaged area. I thought it was not going to look too good. I was wrong. I am so impressed with Safelite and its servicing. I will continue to be a dutiful customer. Thank you.

On SAFELITE AUTOGLASS - REDWOOD CITY,CA

ALYCE

11/13/19

Great job, Jesus in Redwood City

The staff member at Redwood City store Jesus is clearly an excellent member of your team. He explained every thing that was needed to be done to include the small rust spots. I live in snow area so my car is outside. I felt like a valued customer which doesn't happen very often. Great job, Jesus. Thank you.

On SAFELITE AUTOGLASS - REDWOOD CITY,CA

Safelite Team

11/14/19

It's always good to hear about an employee who is striving to provide customer delight. Thank you for sharing your awesome experience with our technician. We will pass along the kudos to Jesus and his management team. Your feedback is greatly appreciated.

DENNIS

11/12/19

Not good

Thought the repair did not turn out well getting wind shield replaced

On SAFELITE AUTOGLASS - REDWOOD CITY,CA

Safelite Team

11/12/19

We're sorry to hear that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Thank you.

BRITTANY

11/11/19

Glass was fixed but they

Glass was fixed but they left a ton of broken shards in my trunk. They also stopped servicing my car in favor of another, which forced me to come back later to pick it up. They were accommodating of my hours though

On SAFELITE AUTOGLASS - REDWOOD CITY,CA

Safelite Team

11/15/19

We're very sorry if the cleanup was less than desirable. Our technicians normally do a great job of vacuuming the glass. Unfortunately, our equipment is limited and we do recommend having your vehicle detailed after an incident with broken glass. With that being said, we ask that you stop by the shop or schedule a no cost follow up at mysafelite.com. Our team will be happy to attempt a more thorough cleanup. Your feedback is greatly appreciated, and we look forward to assisting you soon.