Windshield Repair & Replacement in RENO, NV

KIM

08/14/19

Is300 Lexus

He did such a great job they told me 2 hours and he finish way before it's amazing

On SAFELITE AUTOGLASS - RENO, NV

MARILU

08/14/19

Pleasently Surprised

Very friendly technician everything was smoothly

On SAFELITE AUTOGLASS - RENO, NV

DORLA

08/08/19

I cannot tell you how

I cannot tell you how impressed I am with the young man that came out to replace my windshield (again). He arrived on time, was professional and courteous.

On SAFELITE AUTOGLASS - RENO, NV

KEVIN

08/07/19

Could be better.

It still obstructs my vision while I’m driving. From the outside looking in it looks great.

On SAFELITE AUTOGLASS - RENO, NV

Safelite Team

08/16/19

We're sorry to hear that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Thank you.

GREGORY

08/06/19

timely installation

the installer was on time, and was in and out of here in just about an hour. Thats a lot to do. His van was well equipped with all the right tools.

On SAFELITE AUTOGLASS - RENO, NV

LIZ

08/03/19

Still Getting the Bugs Out!

The service staff seemed knowledgeable. However, they unilaterally canceled my first appointment. Upon showing up for 2nd appointment, they determined that they couldn't install at my home leading to my third appointment at their garage. The big problem is that the waiting area is too small, terribly uncomfortable, and felt as if there was an infestation in the chairs! I opted not to wait for my car and immediately came home and washed my clothes in hot water.

If the technicians were talking to each other, my car could have been serviced correctly the first time. Again, service guys are solid, but the experience is not overwhelmingly positive due to the waiting room.

On SAFELITE AUTOGLASS - RENO, NV

Safelite Team

08/14/19

Though you did not have an ideal experience at our shop, we want to thank you for sharing your comments. We will ensure that each of the issues you mentioned are forwarded to the appropriate management team. Please let us know if you would like to speak further about your concerns.

JAIME

08/02/19

Poor quality and service

The repair was very poor, the chip is still very visible as though nothing was done. I've seen many chip repair videos and have had multiple chips repaired on our company trucks with very good results. My vehicle was worked on outside of the shop in the rain while I noticed other customers vehicles were being serviced indoors in the shop. I did not receive the service or quality that I expected. Very disappointed and would never recommend this shop to anyone.

On SAFELITE AUTOGLASS - RENO, NV

Safelite Team

08/09/19

CHRIS K.

08/01/19

Great service

Hello,
I was very satisfied with the services and professional help provided. I was referred over by my insurance company. My vehicle was taken back quickly even though it seemed to be a quite busy day. The gentleman who cared for my vehicle was very accommodating professional and knowledgeable. My service came out better then expected and I was in and out within 20 minutes. I recommend this place of business to anyone.

On SAFELITE AUTOGLASS - RENO, NV