Reno, NV

I had wonderful service and the technician was very helpful.

I recently had Safelite replace a cracked windshield on a Toyota Tundra. The staff at Safelite was courteous and efficient. The new windshield looks great and I was very happy with the service and the price.

Excellent and professional service in every way! The technician was very friendly and extremely careful as he installed a spotless new windshield. It made my car look like new and he even shined the headlights. GREAT SERVICE!!

Although it was hard to get a time scheduled because all glass companies seem to be very busy in our area, Safelite did a great job.

Upon arrival at the shop I stayed in my vehicle thinking some one was going to approach me and sign me in for my appointment ( that was done at my local tire shop, for COVID reasons).I was wrong, waited 10 minutes in the vehicle before I decided to go inside to check in. The person inside was pleasant and friendly, My appointment checkin was expedient. I was told it could take up to two hours to replace my window. The waiting area was a typical auto shop lounge with a few chairs some magazines and a tv. However it was very dirty and unpleasant to wait there, on a plus side air condition unit was very cold and and made the room acceptable from the outside heat. But seriously they need a thourough cleaning or a remodel of the waiting area. The good news was it only took them an hour to replace my window instead of the two hours they said. Good fast reliable service just a bad waiting area.

Gabriel the Texh was above and beyond personal, friendly, knowledgeable, timely and spoke clear and concise. Gabe did an amazing job on my large crack and I could not be more pleased. The email and text updates were point on! Excellent job all around!!

Great communication. The right product. Quick and easy.

It was easy to book my Model 3's windshield replacement on their website. I do wish I could have booked in a week earlier, but it was not too bad. Good thing my car was drivable with the cracked windshield. Satellite in Reno has one guy who specializes in Teslas, and he's good. My front camera did not have to recalibrate after the replacement- I could use AutoPilot right away. So that was a big win. I was hoping Safelite would be a little less expensive than Tesla for this, but their prices matched to the dollar. Oh well.