They said they would remove the glass from the interior, which I appreciated. But when I got home, I found a lot of sparkling glass dust and bits in the seams of the back seat that I had to brush out, which was not the easiest. And more surprising, I removed 12 chunks of glass, two as large as a dime from the pouch in door panel itself- the very panel they had to remove to replace the window! Did they not look there? This was disappointing because the service was so good and the people were so nice. Better job on the vacuum part and I could give them a 5-star. I understand not finding every piece of glass. But these pieces were large and obvious.