Windshield Repair & Replacement in ROCK HILL, SC

TAMMY

11/11/19

Windshield Replacement

Excellent service and the utmost professionalism !!!

PAULA C.

11/07/19

Great

Fast, friendly service. Spot is still pretty visible but I was told if I cannot live with it, they can replace the whole glass. I will live with it. It’s small.

On SAFELITE AUTOGLASS - ROCK HILL,SC

Safelite Team

11/07/19

Thank you for telling us about your fast and friendly service from Safelite. If you do decide to replace your windshield, please know the amount paid for the repair can be applied towards the cost of a replacement purchased through Safelite. If the insurance company paid, they would receive the credit.

BRIAN

11/05/19

Great and Prompt Service

Recently, while traveling to work in Rock Hill, S.C. from Shelby, N.C., a rock flew up and hit my car windshield. This happened in the early morning hours. With a small crack on my windshield, I decided to call Safelite around 8:30 that morning. It was so easy to schedule an appointment online. A technician was there, at my workplace, that same day by 11:45am. He repaired the crack in about 30 mins.. I paid nothing out-of-pocket. The technician was very kind, courteous, professional and knowledgeable. I would recommend Safelite AutoGlass to anyone that needs a windshield replaced or repaired.

On SAFELITE AUTOGLASS - ROCK HILL,SC

JOSEPH S.

11/05/19

Unprofessional

Tried to call the office to ask why the tech didn't show, middle of the day and it said the office was closed and to call back during normal business hours...
Found the number to the national customer service and they tried to call and got the same message. It was explained to me that the technicians sometimes run later and he would be arriving soon.
When it was all said and done the tech showed up almost 2 hours past the 4 hour window for the appointment, no call, nothing, not even a hey I apologize I'm so late.
Never again will I use Safelite

On SAFELITE AUTOGLASS - ROCK HILL,SC

Safelite Team

11/06/19

Though you did not have an ideal experience, we want to thank you for sharing your comments about your service. We will ensure that each of the issues you mentioned are forwarded to the appropriate management team.

Jasmine C.

11/02/19

Excellent Job!!!

Matthew did an awesome job!!! They replaced my Back Glass completely!!! Not only did Matt complete this job but he also vacuumed the entire trunk/ back floor of my car, where the back glass had all fallen into. There was glass everywhere and even inside the area where the windshield wiper is held in place. He did a phenomenal job!! I was thoroughly impressed and greatly appreciate the effort made. It did take a bit of time and for a job well done it was completely worth it. They even fit me in given that I as late for my appointment (I underestimated how long it would take to get there from my location. in North Carolina) Thank you so much!!!!

On SAFELITE AUTOGLASS - ROCK HILL,SC

CHARLES

10/30/19

Excellent Service

James, Your Safelite Tech was very professional and friendly. He explained the service that he would be performing. Afterwards he vacuumed the interior and washed the windows. Please let him know that we said thanks again.

On SAFELITE AUTOGLASS - ROCK HILL,SC

CANDACE

10/28/19

Fast and friendly

Hi Joe was great. On time fast and friendly. I found the process fascinating and he explained to me the steps as he was going. He even cleaned my windows and offered to vacuum which I declined bc I’m in process of moving so car is full of stuff. Y’all did an excellent job and I will definitely refer folks to y’all 👍🏾

On SAFELITE AUTOGLASS - ROCK HILL,SC