Rockville, MD

The gentlemen that helped me were very friendly and informative. The gentleman that repaired the window made it almost look like it never happened - better than another chip I had repaired at another location.

I had a windshield that was leaking so I decided to try replacing the windshield and it appears to have solved our problem.

Needed a chip on windshield fixed and received quick and excellent work.

Technician very friendly and acknowledged with his work

Thank you so much for the fast work !

The overall job as far as the replacement went very well and the tech was very nice. The only issue I had was I was told when scheduling that everything I had on the old windshield would be placed on the new one. I saw that my alarm antenna and dash cam mount was not attached and the tech apologized for the miscommunication and said that they only have adhesive or tape for the rear view mirror and EZ pass. One other issue but I’m not really faulting the tech but I had a parking pass hanging from my rear view mirror that wasn’t replaced but placed in the front windshield dash console of my Jeep. I didn’t notice the tech didn’t re-hang it and my vehicle was towed from in front of my home and cost me $150 to get it back.

Best decision I ever made/ wish I got my glass fixed sooner. Thought it was gonna be so much more trouble

Safelite have to change its commerical or the miss guided thought that small cracks can disappear after repair. I expected that the service would remove the small chip from my windshield and not be visible anymore. Other than that one star missing , overall its a good service and they have professional personnel who can explain the service and the outcome of it.