I am very unsatisfied with your service. The technician was very nice and polite. He was professional and explained the process to me. However, the first thing he told me was that I would still be able to see the crack when he was done. I didn't even ask him a question. This is not what I was told by the representative when I scheduled the appointment. I was told the crack would disappear. That's why I was getting it fixed and using your service. I was also told it would disappear by more than 5 other people who have used your service. The technician who showed up was in a brown Hyundai with a suitcase he pulled from his trunk...not in a Safelite van, in a uniform with heat guns and other equipment you show in your commercials. I honestly want to know what the heck is going on or why I would ever use your service again or recommend you to anyone.
Very Respectfully, but confused and unsatisfied.