Toni T.@ToniLeighMc- REVIEWS
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Service Technician Work Safelite Windshield Glass
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Service Technician Work
Safelite Windshield Glass
1392 Reviews
Updating Results
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield Replacement
Great work and excellent customer service!
On SAFELITE AUTOGLASS - SAN JOSE, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
great customer service, excellent work overall
I scheduled appointment from insurance company and they recommended me to go to center to get temporary wrapping done. they were very quick and did really good job.
on day of appointment it was raining and I was worried that work will be delayed , but safelite did excellent job and completed work before time.
on day of appointment it was raining and I was worried that work will be delayed , but safelite did excellent job and completed work before time.
On SAFELITE AUTOGLASS - SAN JOSE, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Repair of my windshield
good job even thought there are some small cracks left
On SAFELITE AUTOGLASS - SAN JOSE, CA
The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Thank you for your service
Thank you for your service and being on time and getting it done while I was at work. Thank you!
On SAFELITE AUTOGLASS - SAN JOSE, CA
Verified Reviewer
1 star rating
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Poor service.
Scheduled an appointment. Took 5 hours off of work to make the 1:00 to 5:00 appointment. At 5:15 I called to see where the tech was. They said the windshield didn't show up as expected and the appointment had to be rescheduled. Never did I get a call or text telling me the appointment had been pushed back. Again, I took 5 hours off work. To top it off the next appointment is a month out. I cancelled the entire job. I'll do it myself.
On SAFELITE AUTOGLASS - SAN JOSE, CA
We rely on customer feedback as this will allow us to improve wherever possible. Our goal has always been to provide our customers with the best service and were sorry for not meeting your expectations.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Professional and friendly, great job done!
Dolmis is very professional, arrived job site on time. Knowledgeable, and got great job done. Lucky to have him handled my case. Thanks.
On SAFELITE AUTOGLASS - SAN JOSE, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
1 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Come on....
Brought my car in for full windshield replacement. They completed the replacement but now my automatic headlights dont work correctly. Called to notify and have them schedule another appointment to repair. They said they would call me back with an appointment same day. No call back. It's been almost a 4 days. Poorly executed replacement and then issue resolution. If you want me to change this review, follow up and fix what you broke during replacement.
On SAFELITE AUTOGLASS - SAN JOSE, CA
We're so sorry you are having these issues, and we'd like to help. Please schedule a no cost follow up at mysafelite.com, or contact our Customer Care team at 800-800-2727. We'll be happy to assist you. Thank you for reaching out.
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