Sandy, UT

I was told by a Mechanic shop owner back in Ohio, if you are dropping your car off the night before your appointment. Put your key in an envelope and write your name, year, make and model of car. Write down what you want done and special requests. I wrote down can you please get the Ford Plant sticker off the windshield? I took my Lyft to the store. I was so excited to see my Ford Plant sticker on the. Windshield, but then I noticed spare parts on. My roof. I told the manager and he said what did you notice. He called the installer to the show room. Then look at me to tell him what he did wrong. The customer should never have embarrass employees! Management is there to train employees. Also, they washed my car, vacuumed my car. I used to work for the towing company that took the owners car to Hollywood, Florida from Painesville. Ohio.

Super friendly staff. Quick and professional.

Terrific all the way around!

My son took his car into the Sandy facility to replace a broken window. After the replacement he entered his car, glanced back at the repair and noticed a broken panel inside the car. He went back into the shop to discuss this with the manager and was told that they indeed had the broken piece and would glue it back on. They glued it haphazardly then sent him on his way. I tried to call the facility to discuss many times but they did not answer their phone so I drove down to the location. Upon discussing the poor esthetics with the manager he showed me timestamps from a before picture that were supposedly taken before tthe job claiming the piece was broken prior to their work. His timestamps did not match up with the time my son had actually left the facility. The time showed 15 mins prior to my son leaving and the final receipt showed an hour after he was already gone. An impossible situation to prove on our behalf to gain a credit for repair.

I was in and out in half an hour. Windshield is perfect. Thank you.

Everything was just in time

The service manager was pleasant, informative and efficient and the location convenient.

Did a great job, they were super nice and very quick