Seattle, WA

Quick, professional, timely, and friendly service

Matt in Snoqualmie, WA

Great service and I appreciated practicing social distancing and wearing a mask.

Only criticism I have is that I wish that the time frame was realistic. The email said 1.5-2 hours, the front desk said 3-4 hours, the technician said at least 2. I was confused at what the actual time frame would be. The technician was very friendly.

Takes good care of me every time. Great customer service!

Received a cracked windshield on the highway. Called my insurance agent and their preferred glass repair was Safelite. Insurance set up the appointment and Safelite came to my work place a couple days later. Windshield was replaced within an hour - very easy process. The technician - Mitchell - was very friendly and helpful answering my numerous questions. Waited the 2+ days before going through the car wash, but have since done so twice along with a couple of rainy days - no leaks. So, everything looks good. As I said, very easy process with quality results - paying the deductible was the only painful part.

Tech was great! Work was great! I’m happy!

Mitchel did an outstanding job of replacing windshields on two of our cars.
Thanks Mitchel.