Toni T.@ToniLeighMc- REVIEWS
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Windshield Repair Window Use Communication Appointment
Installer Looks Chip Staff Glass Car
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Tech Experience Safelite
2028 Reviews
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Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great Service
Easy Peasy! Safelite showed up at where I work and installed the windshield in 30 minutes. I highly recommend Safelite...they are efficient and professional.
On SAFELITE AUTOGLASS - SEATTLE,WA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great Service!
The guys who came out to fix my car did a great job. I had to work from home with a hectic schedule and they called first thing in the morning. Then they came promptly when they said they would in the window of time. They understood how busy I was and were able to move my car and fix it up without much assistance. They did a great job as this is my third time using Satellite and I would recommend those employees who came to service my car.
On SAFELITE AUTOGLASS - SEATTLE,WA
Verified Buyer
4 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Okay service
Once I figured out I had to go online (and remember the link), the service was fine. There were a ton of emails leading up to the originally scheduled time, but when the technician had to reschedule, there were none. The only way I was able to even know someone was showing up was to go online and really read the fine print. It would have been wonderful to have at least one email talking about the rescheduled time.
The rest of the service was exemplary, but it was a miracle I had correct phone numbers for the technician to call/text, and the payment available on the date of the reschedule.
The rest of the service was exemplary, but it was a miracle I had correct phone numbers for the technician to call/text, and the payment available on the date of the reschedule.
On SAFELITE AUTOGLASS - SEATTLE,WA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great services
I used them a week ago and I am so happy to use them
On SAFELITE AUTOGLASS - SEATTLE,WA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
On time and a quality reapir
Windshield replacement. Great service and I love the GPS service tracking function.
On SAFELITE AUTOGLASS - SEATTLE,WA
Verified Buyer
3 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Worst looking repair for new dime sized star crack
I've had windshield repairs performed about 10 times during my life, several by Saferlite, and this was the ugliest looking repair ever. Usually a clean, new, super small crack like this repairs leaving a very small dot at the point of impact. This time the arms of the star are still fully visible. Not sure if the technician did not practice the technique well, of if this small crack just could not be repaired more visually appealing, but pretty disappointed in the end result.
On SAFELITE AUTOGLASS - SEATTLE,WA
We're glad you received excellent service, but apologize for your disappointment with the repair. Please know, this service is provided to help stabilize the glass and stop the damage from spreading. It is not intended as a cosmetic repair. While some windshields may improve in appearance, most generally the blemish will still be visible. We hope this information was helpful and thank you for sharing your feedback.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Small star repair
Safelite had appointments available within the day I inquired, came to my house, required no paperwork on my end, and effortlessly repaired my windshield quickly. The chip is almost invisible and I have no doubt will be prevented from spreading. Thanks for such a positive experience!
On SAFELITE AUTOGLASS - SEATTLE,WA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great service!
My repairman was honest and accurate. He made a trip back to the shop to get the correct window and still managed to fix it the same day. I really appreciated his attitude and highly recommend Safelite for that reason.
On SAFELITE AUTOGLASS - SEATTLE,WA
Verified Buyer
2 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Meh....
I will not be back, I was told 1-1.5 hours on the phone. It took 2.75 hours and my technician kept coming out to get new customers.
On SAFELITE AUTOGLASS - SEATTLE,WA
Thanks for sharing. We apologize if the service took longer than expected. Please know, the time frame given is just an estimate, the actual service time can vary. We do service multiple customers at a time and this can account for your perception of being overlooked. If you would like to speak with someone further, feel free to contact us at 800-800-2727. We look forward to speaking with you.
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