Sewickley, PA

I placed a windshield claim with Erie Insurance late Thursday evening and had my windshield replaced by Saturday afternoon. I was super impressed with Safelite's technology. Our car has one of those fancy integrated cameras in the windshield, so I expected a long wait for a windshield to be ordered and arrive. But, after entering my auto specs, their site was able to confirm inventory availability and schedule an appointment without any phone calls - everything happened right online. I was surprised they had the windshield in stock and expected a call to tell me that there was an 'issue' with my order, but I quickly got a number of follow-up emails to confirm and guide me through the process and a follow-up call from the local Safelite office to triple confirm everything. The person in the office, I wish I could remember her name, was terrific and helped answer any questions. The drop-off and pickup were super smooth. And, they even had replacement wipers in stock for the car, so I left with no additional problems to worry about.

I was completly satisifed with the work done. It was great getting texr messages on the work being done. I was totaly pleased with the work done the completion of added thingd l asked for.

Gage did a great job and was very nice.

The service I received from your Safelite employee was very good. He arrived at my place of employment which was extremely convenient for me. He told me how long it would take to replace my window and he actually finished sooner than he said. He was very professional and I would highly recommend Safelite to others in need of a new window.

My tech and office person were wonderful! I had my special needs son with me and they were very kind and accommodating.

I had a star chip in my windshield, I was able to get a same day appointment, brought my car in, and within 45 minutes my windshield looked perfect!

I was very impressed with the prompt communications and work that was completed professionally.

The repair technician did not tightened the wiper arm down. This cause me to get that repaired. I tried contacting safelite but got no answer when I called.