Toni T.@ToniLeighMc- REVIEWS
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Service Technician Staff Repair Work Safelite
Problems Windshield Chip Installer Tech Scheduling
Travis Man Quality Glass Fixed Use
Experience Window Appointment Price Turn Technion
Service Technician Staff
Repair Work Safelite
110 Reviews
Updating Results
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Was it really worth it?
I had recently done business with Safelite. First of all, when the car was finished the car had black chucks of “sealant” all over my dash and passenger side seat. My passenger side windshield whipper was not put back on correctly, and he left plastic tabs from something he has replaced or “broke?” Underneath my hood of my car. Beyond all of that, the windshield was put on correctly. Was it worth 344$? No.
On SAFELITE AUTOGLASS - SMOCK,PA
It is quite unfortunate you are having these issues, and we'd like to help. Please schedule a no cost follow up at mysafelite.com, or contact our Customer Care team at 800-800-2727. We'll be happy to assist you. Thank you for reaching out.
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Can't remember his name but
Can't remember his name but he was super nice and did a amazing job. Windshield was sealed properly doesn't leak and he was very neat when he applied the black silicone on the windshield and made sure it wasn't oozing out anywhere! I would definitely use them again if I ever would need to replace it.
On SAFELITE AUTOGLASS - SMOCK,PA
Verified Reviewer
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Bad service
After putting a new windshield in they left the inside of my car filthy had some kind of sticky stuff on the hood of my car the glass looks like he took a dirty rag over it never go back
On SAFELITE AUTOGLASS - SMOCK,PA
We apologize for these oversights, and would like to help. Please feel free to stop by the shop or schedule a no cost follow up at mysafelite.com. We can attempt a more thorough cleanup and get you safely back on the road. Thank you so much for reaching out, we look forward to assisting you soon.
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great service
Had trouble getting the window out, technition really worked hard to get the job done.
On SAFELITE AUTOGLASS - SMOCK,PA
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Very pleased with the technician
Very pleased with the technician and the replacement of our windshield. Would recommend Safelite.
On SAFELITE AUTOGLASS - SMOCK,PA
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
The installer was very polite
The installer was very polite and courteous he knew and did his job very well
On SAFELITE AUTOGLASS - SMOCK,PA
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Very slow. Didn't even clean
Very slow. Didn't even clean debris off the dashboard. More worried about there computer and cell phones.
On SAFELITE AUTOGLASS - SMOCK,PA
We appreciate you sharing, George. It is because of great customers like you, that we are able to learn from our mistakes and make our services better. Please feel free to stop by the shop and speak with the manager. To have a more thorough cleanup attempted, please schedule a no cost follow up at mysafelite.com. We'll be happy to assist you. Please know, this information will be relayed to the appropriate management team.
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
I have used Safelite in
I have used Safelite in the past with no problem but this time I am very disappointed. Not only were the chips filled improperly but there are two more visible ones along with a lot of the filling product smeared on the windshield. This service is not guaranteed so the only solution now is to come up with the money for a new windshield. The larger chip was no bigger than a dime.
On SAFELITE AUTOGLASS - SMOCK,PA
We're sorry to hear that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Thank you.
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Quick Fix
Mason was amazing my little chip was almost gone completely in no time.
Thanks Mason!
Thanks Mason!
On SAFELITE AUTOGLASS - SMOCK,PA
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