What impressed me the most on both visits was the friendliness and professionalism of all the employees I had contact with, from the installer to the manager. Everyone was friendly and courteous, took a few moments to connect with me and did not just treat me like a number. They made sure I was comfortable, kept me informed of progress all along the way, and then carefully reviewed everything with me once done.
I don;t know if all that is due to a Safelite training program, or if it is just the positive attitude of all the folks at the Killeen branch, but I was very impressed. The attitude of the employees says a lot to me about the quality of the work. I am happy to recommend this shop to anyone who needs auto glass repair. Thanks much to all the employees in Killeen!