Toni T.@ToniLeighMc- REVIEWS
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Service Technician Work Tech Safelite Experience
Windshield Use Quality Gentleman Cody Wipers
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Joshua Cleaned Truck Surprise Process
Service Technician Work
Tech Safelite Experience
101 Reviews
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Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Tech
The service technician was prompt on service and on time. He was very helpful at explaining things to me. I will recommend friends to your service in the future.
On SAFELITE AUTOGLASS - THOMASVILLE, GA
Verified Buyer
2 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
🤦🏾♀️
I was told by the technician that I would receive a refund check from Safelite because I purchased the money order for over the amount that was due at the time of service. I haven’t heard from Safelite nor have I received a check for the over payment amount. Also the technician left tools in my vehicle.
On SAFELITE AUTOGLASS - THOMASVILLE, GA
Thank you very much for sharing your feedback. We apologize if you have not received a refund that was promised to you. Please reach out to our customer care team at 866-212-5457 for further assistance. They will be more than happy to assist you. You are a valued customer and we look forward to speaking with you soon.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Courteous and completed job in
Courteous and completed job in a timely manner. attentive to my schedule
On SAFELITE AUTOGLASS - THOMASVILLE, GA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Fast Service
Fleet Van suffered a broken windshield, Competitor never showed up. Talked with Fleet Management to get Safelite out. They arrived early and go the windshield replaced in one hour in the hot sun. They did a great job.
On SAFELITE AUTOGLASS - THOMASVILLE, GA
We are so happy you had a great experience with Safelite. We appreciate your business and we will always be here if you need anything. Have a great day!
Verified Buyer
3 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield
Disappointed that you are still able to see the chip in my windshield
On SAFELITE AUTOGLASS - THOMASVILLE, GA
We're sorry to hear that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Thank you.
Verified Buyer
3 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield Service
Had to come back and re-install molding. Couldn't drive it for 4 days, waited 3 days to get them to come back and one more day for the adhesive to dry.
On SAFELITE AUTOGLASS - THOMASVILLE, GA
We appreciate your feedback of our service. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are very sorry for the inconveniences experienced.
Verified Buyer
4 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Quality of job done was
Quality of job done was excellent, I think. Haven't been thru a heavy rain or car wash yet. One problem. My technician, Joshua, went straight into the garage instead of coming to the door to let me know he had arrived. I mentioned this as he was leaving and he said he wanted to see if he could do the job. He should have come to the door to introduce himself first.
On SAFELITE AUTOGLASS - THOMASVILLE, GA
Thank you for your feedback. We appreciate you taking the time to let us know how we are doing. We are super pleased youre happy with our service. We hope to assist you again in the future. Thank you.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield
My Son Preston said everything went well, and I very happy about that. Had really nice weather and the service guy did a awesome job well done.
On SAFELITE AUTOGLASS - THOMASVILLE, GA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Excellent service
The tech was very knowledgeable in his job and did a professional job in a very short time.
On SAFELITE AUTOGLASS - THOMASVILLE, GA
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