Toni T.@ToniLeighMc- REVIEWS
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Service Technician Tech Work Windshield Experience
Safelite Staff Use Repair Window Glass
Man Guy Price Looks Problems Guys
Installer Replacement Appointment Car Lady Communication
Service Technician Tech
Work Windshield Experience
853 Reviews
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Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Very Professional Service
On the day of my glass repair, I received a text message which included a picture of the technician that would be coming to my home. I thought this was a wonderful idea, to put clients at ease so we know exactly who to expect. My technician, Jose, was dressed professionally in uniform including an apron. Jose was courteous, explained everything I needed to know about the repair and even vacuumed part of my car before leaving. I appreciated his professionalism and would use Safelite again.
On SAFELITE AUTOGLASS - TYLER, TX
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Excellent timely service. Courteous rep!!
Excellent timely service. Courteous rep!!
On SAFELITE AUTOGLASS - TYLER, TX
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Juan was installer
Juan was great and professional! He got the job done in a timely manner and on to the next! Will definitely refer y’all!
On SAFELITE AUTOGLASS - TYLER, TX
Verified Buyer
1 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
I could tell no difference
I could tell no difference in the size of the "ding" on my windshield after the technician left. 7 days later, the "ding" is now a 7-inch crack.
On SAFELITE AUTOGLASS - TYLER, TX
We're sorry to hear that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Thank you.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Stellar service
Safelight is professional and does excellent work. Rarely have I had as good an experience as I had with Safelight repairing my windshield. No effort on my part at all. My insurance company contacted Safelite, who contacted me. They set up a day and place, and the tech called me a couple of times to be sure I knew when to expect him. His photo was on the email I received, so I knew who he was when he arrived. He did a great job. I can't even tell where the rock hit the windshield!
On SAFELITE AUTOGLASS - TYLER, TX
Your kind and honest review is so amazing to read and keeps us motivated to continue to do the best work possible. We take pride in making sure our customers have the best possible experience and we are so happy you enjoyed working with our team!
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
4 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Review title
Rated satisfactory. Two areas that need review: toll not replaced prior to releasing the vehicle I had to remove strips of tape off the windshield before driving. These two issues do not discount the over quality of performance and services rendered. Good job
On SAFELITE AUTOGLASS - TYLER, TX
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great company as always!
Always a pleasure dealing with Safelite! Kind,and pleasant staff! I hate when I have to go but they always make my day.....
On SAFELITE AUTOGLASS - TYLER, TX
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