Wakefield, MA

Quality Service done quickly!

Staff was friendly and work was done quickly and done well. Much appreciated

I went to the Wakefield, Ma location.
First time...I had a small crack on the passengers side near the inspection sticker, when I dropped it off they told me it would take about 3 hours. About 4.5 hours later I received an email and a text saying I was all set. Except when I got there, it wasn’t all set. They informed me they could not calibrate it correctly. I would need to come back and they would need to recalibrate it or put in a new piece of glass. I made an appointment for that Saturday morning. They told me that if I dropped it off Friday night (my appointment was at 8am) they would bring it into one of the bays so there would be no issues. So that is what I did.
Second time...I received a call at 10:30 and was told I was all set to come get my car. When I get there nothing was done. They told me it was because of the weather. This is complete BS because there was snow that night and my car was dry. Why did it take them 2.5 hours to do NOTHING to my car? Now they need me to come back yet again
Third time....5.5 hours. All they did was recalibrate, if they even did that. They didn’t even replace the windshield. I know because a bird had crapped on it and I made sure to leave it there so I would know. If you have an option, opt out of here!!!! THEY WERE HORRIFIC!

Great service 10/10 would recommend

Everything was very professionally done. And my car was ready even sooner than promised

Professionally done at your Wakefield store.

Great communication, excellent service. Really happy customer

Dropped my truck off in morning and it was finished in a few hours! Great customer service!