Webster, TX

Great Service and Quality Work!!

Service made the crack worse. It keeps stretching out. Has a large horizontal thin line that wasn’t there before. Wouldn’t go back there.

I had the windshield on my Explorer replaced on June 30th. They sent the mobile shop to my house. After the glass was changed the tech told me he could not recalibrate my front camera because his ipad was down. He told me someone from the shop would reach out to me. 2 days later I have heard from no one. I call the tech on his cell, let him know no one has called. He says he will let the shop know again and they will reach out to reschedule. Again I heard from no one. I finally called the nationwide 800#, which directed me to the shop. I had to bring my vehicle to them in order to get the calibration done. No big deal, at this point I just wanted it done.
Flash forward to yesterday when I am driving down the freeway and the side windshield trim / molding comes flying off of my car. Now that I have the # for the local safelite I can't get anyone on the phone, just some message that tells me to make an online appointment.
I don't typically write these reviews, but to say I am frustrated at this point would be an understatement.

I needed my windshield replaced and calibrated. I brought my baby with me and everyone was so kind and patient. My car was even finished after 1.5 hours instead of the 3 hours that I was told it would take.

Good replacement but did not clean up dashboard of debris. I had debris from previous windshield still left on dashboard when I left. Also I noticed that the front plastic surround on the outside was not firmly put back into place.

At the end of my job an additional $8.00 was charged to my credit card. I payed in advance of my service and its bullshit at the end I get charged additional costs. This is my only issue I’m upset about.

they did a great job on my windshield mounting and they have a lifetime warranty for leaks. The guy at the front desk was vary informative and courteous.

The repairman went out of his way to get my windshield installed because rain was coming into my area.