Buckhannon, WV

I'm not very satisfied with the service because my vehicle had to be recalibrated after the new windshield was installed. Had to have vehicle at the shop by 8 am to get windshield replaced. After installing new windshield they tried to recalibrate and could not get it to recalibrate. Had to reschedule another appointment for recalibration. Had to be at the shop by 9 am and it was at the shop until 2 pm and they didn't even touch my vehicle they started on a vehicle that was scheduled for a 10 am appointment. So my vehicle still has not been completely finished because I need to reschedule another appointment for recalibration. I feel that I ought to be refunded back some of the amount of money I all ready paid for the windshield installation.

They called a cancelled my appt 15 minutes prior to time. After I drove 45 minutes to get there. Very poor service

I scheduled my appointment on Monday, March 9, for 8 am March 10. I received confirmation of my appointment at 4:02 pm, then a cancelation at 4:12 pm, and then received another confirmation my appointment was scheduled at 8 am. Also I received a confirmation at 8:04 pm confirming my appointment. After driving 45 minutes to the Safelite office, I received a call my appointment is cancelled. I spoke to manger and was poorly treated with no service. I will never use Safelite again.

The technician was very professional very polite and very good at this job yes this was a great experience.

No hassle on my part my insurance agent contacted them they call me and then came out to the house for the repair.

Jeff was very communicative and kept me up to date about when he would be there. He was very informative and helpful.

Our tech, Jeffrey, did his job fast and efficiently. He was also very informative afterwards, and very kind and professional. If we need another replacement, we will most definitely cal safelite!

Jeffrey did an amazing job. He came to my house, replaced my windshield and installed new wiper blades. I came home to it being completed. He was very courteous on the phone and kept me updated due to weather issues. wonderful customer service.