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Insurance FAQs

These FAQs cover the insurance basics for auto glass repair and replacement. You should always refer to your policy for more detailed information.

Will checking my deductible or inquiring about auto glass claims raise my insurance rates?

Asking your insurance provider about your policy coverage and deductibles is generally not considered a claim. To be certain, please refer to your insurance policy.

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Will filing an auto glass claim count towards my insurance policy?

In many cases, insurance companies will not count auto glass damage as a claim on your policy. To be certain, please refer to your policy or contact your agent and/or insurance provider to confirm your specific coverage.

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What if I only have liability coverage?

Because liability insurance only provides coverage for damages to another vehicle, auto glass services are not covered under your liability policy. Safelite® offers multiple payment options including cash, check, Visa, MasterCard, Discover and American Express.

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Will all insurance companies waive my deductible if my windshield is repaired rather than replaced?

Many insurance companies cover windshield repair at 100% coverage with no deductible. A Safelite® representative will be happy to help you with your questions regarding insurance coverage.

Call us at 877-664-8931 for more information. Contact your agent and/or insurance provider or refer to your insurance policy to confirm your specific coverage.

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What if my deductible is the same or more than the auto glass service?

You can pay for the work yourself. Safelite® offers multiple payment options including cash, checks, Visa, MasterCard, Discover and American Express.

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Do I need to contact my agent or insurance company before I contact Safelite®?

No, we can do that for you. We're experts at verifying coverage, filing the claim and handling all the paperwork. Our affiliate company, Safelite® Solutions, administers auto glass programs for more than 150 insurance companies. In many cases, we have coverage information available online. If not, we'll contact your insurance company and submit the claim on your behalf.

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