Great communication, very thorough, excellent work.

Although the windshield replacement was scheduled two weeks out, the appointment was on-time and the service was excellent.

Our technician fixed our star in our window quickly and efficiently. He called ahead to let us know when he would arrive and he showed up on time.

Good service, took care of getting my window replaced in a timely manner and friendly service to.

The repair went okay. There was a half dollar size spider web crack in my window. The technician did the best he could to seal up the crack. Here are still some small cracks developing though.

This was the absolute worst experience I’ve ever had with getting something repaired on my Jeep. I had a passenger window and windshield replaced. I got my appointment online and was then told I’d be on a waitlist because, “You shouldn’t have been able to get that appointment.” Sorry, it’s your online reservation system. I was then told it might take 3 hours... 6-hours later they call me and I show up to the office and am made to wait another hour before they got my keys to me. They work looked great until I noticed they didn’t even clean the broken glass. I then started driving home and noticed my back speaker wasn’t making any noise. I then checked and there was no speaker there any longer. I then called them and had to argue with them to get them to look for the speaker. I returned the care the next day and they magically found the $200 speaker. I got the car back and now there are 3 screws on the floor, my windshield washer fluid doesn’t spray and the door panel rattles when I’m driving down the road. I’d like to think the washer link disconnect wasn’t a spiteful move but why would they disconnect that to put a passenger side speaker back in. Honestly a nightmare of an experience and if it was any other item I would have returned it and gone somewhere else. Avoid this place like the plague. They promise the world in their ads and are understaffed and deliver on almost none of their promises.

The quality of the repair on windshield was outstanding!!
Very professional tech and excellent service.

As a classic car restore I am very familiar with safelite glass-it is an excellent product. There customer service however was more than lacking-they get a 0 for that and a 5 for the product or a 2 overall based on the multiple issues I had with my appointment time, and my wipers not working correctly causing me a return trip. They failed to vacuum and wash the exterior Windows even though a big sign indicates they will provide that service-don't say you are going to do something and not follow through.