Albuquerque, NM

We arranged to have two cars done, and I'd hoped that Safelite would reward us for giving them more business. That did not happen. The gentlemen who handled the installation were courteous and professional, if not informative or welcoming. The waiting room is as bare bones as possible, I guess to dissuade customers from waiting there (and thus pay $40 for mobile service). All in all, it was workable, but nothing above bare minimum.

Great service. On time, fast and efficient
Thank you!

Damage was done to my paint when the technicians pulled out the windshield. There was an antenna for my alarm system mounted to the windshield. They ripped up the wiring harness so now it does not work. I have called and filed a complaint with customer service. They are not getting back to me when they say they will. A tech came out and looked at it over a week ago. They did not get back to me. I called them to ask what the deal was. The tech is on "vacation" the other manager said they would get back to me yesterday. Still waiting... The techs admitted to the wire issue, but tried to pass of the paint issue as old initially. Still waiting to finish getting the damage resolved. I am extremely displeased.

Great Service! I would highly recommend this location to friends and family.

Fast and efficient! Great customer service!

They did a wonderful job with my windshield. They even completed their work faster than the estimated time. Great speedy and friendly service!!

Good work and professional technicians

The service was performed by competent technicians, and the repair is almost invisible. The cost was covered by insurance, and the time estimate was spot on. Thanks for good service in a day when that is becoming rare.