Toni T.@ToniLeighMc- REVIEWS
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Service Technician Work Windshield Safelite Repair
Experience Staff Window Use Shop Dominic
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Service Technician Work
Windshield Safelite Repair
234 Reviews
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Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Chip repair
Very nice and professional! They did the job very quick and as scheduled!
On SAFELITE AUTOGLASS - ALBUQUERQUE, NM
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Glass repair
Schedule an appointment the same day my windshield was damage, appointment time and the service representative were very helpful and polite.
On SAFELITE AUTOGLASS - ALBUQUERQUE, NM
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Quick, Courteous Service
I made an appointment with Safelite to have the windshield on my car replaced. I was told that the repair would take around 4 hours. When I arrived for my appointment, the gentleman who checked me in was courteous and efficient. They were even able to get my vehicle done in about 2 hours.
On SAFELITE AUTOGLASS - ALBUQUERQUE, NM
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Dominic's A Winner!
Dominic at your NW ABQ location off of Coors was such a personable and efficient young man. I was so impressed with him.
My only complaint is that moving here from out of state, my cost was triple what I'm accustomed to paying.
My only complaint is that moving here from out of state, my cost was triple what I'm accustomed to paying.
On SAFELITE AUTOGLASS - ALBUQUERQUE, NM
We are so happy you had a great experience with Safelite. We appreciate your business and we will always be here if you need anything. Have a great day!
Verified Buyer
1 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
AVOID THIS COMPANY
UNPROFESSIONAL CUSTOMER SERVICE IN ANY WAY AND KIND. BROKE THE WINDSHIELD OF MY CAR WHEN INSTALLED, NO ONE TO FOLLOW UP WITH ME TO GET IT DONE AGAIN, HAD TO CALL 5 TIMES TO GET ON HOLD WITH SOMEONE, ALL RUDE PEOPLE. I'LL NEVER GO BACK AND WILL NEVER RECOMMEND TO ANYONE.
On SAFELITE AUTOGLASS - ALBUQUERQUE, NM
This does not sound like the level of service we are accustomed to providing, and we apologize. At the foundation of our business is a commitment to our people and the public. With that comes a significant focus on quality throughout our business. We pride ourselves on the great service we provide. If someone faces a challenge or expresses concerns, there is a solution. We have a customer care team in place ready to do what it takes to make things right. Please contact us at 866-212-5457 to speak further about your concerns.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Dom is amazing
He went above and beyond to offer me the best service.
On SAFELITE AUTOGLASS - ALBUQUERQUE, NM
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Very Pleased!
My Tacoma windshield got hot by a Very Big Rock. I took it to another glass place to see if it could be filled before it spread but they said the spot was too big to mend. I went to Safelite for a new windshield. They volunteered to try filling the dent before they replaced the whole windshield. It worked! Saved me over $200. dollars.
On SAFELITE AUTOGLASS - ALBUQUERQUE, NM
We appreciate you taking the time to leave us a review and your kind words mean a lot. We are so happy you loved working with us. If you ever need anything, our entire team will be here to help. We look forward to serving you in the future!
Verified Buyer
3 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
adequate repair...meh store service
I made an online appt. to have a spreading glass chip repaired in my windshield after stopping by to see availability. I wasn't greeted, needed to announce myself to tech on personal call in shop back, seated and another couple came in and was greeted. I needed to interrupt to be acknowledged. Chip was repaired. Aren't all outer windows supposed to be cleaned? Regardless, windshield was barely gone over and I had to chip off globs of resin later at home.
On SAFELITE AUTOGLASS - ALBUQUERQUE, NM
Though you did not have an ideal experience at our shop, we want to thank you for sharing your comments about your service. We will ensure that each of the issues you mentioned are forwarded to the appropriate management team.
Verified Buyer
1 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
It went okay mess was made and windshield leaks
There was mix up in the glass and I had to wait all day. Also the tech was in hurry and glue got pushed out on the inner pillar on the drivers side. This has let to leaks I will be scheduling another day for the windshield to be re-installed. Even without he leaks this is very irritating to me to see the glue popping out.
On SAFELITE AUTOGLASS - ALBUQUERQUE, NM
We're so sorry you are having these issues, and we'd like to help. Please schedule a no cost follow up at mysafelite.com, or contact our Customer Care team at 800-800-2727. We'll be happy to assist you. Thank you for reaching out.
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