Athens, GA

The tech was on time. Very knowledgeable about the task at hand. Very professional

My technician took care of everything.

The technician failed to make my original appointment. The second appointment the technician smashed the windshield out then left glass shards all over my car. Scratched the trim around the window in several places causing permanent damage and there is significant air noise at speeds over 45 mph. I sent an email and nobody has responded. Get your work done elsewhere.

First time trying Safelite. Set up appointment online. Excellent. Day of appointment received a call that windshield was not in stock and had to reschedule later in the week. Ok things happen and individual called was apologetic and friendly. Day of install received text and phone call about appointment. Excellent. First issue was I declined wiper blades when setting up appointment. Day of service received text asking if I wanted wiper blades again. Then technician asked a third time, by now I was getting frustrated. After installing the windshield in a timely manner, was told one of the wiper blades was broke attempting to remove and replaced at no cost to me. Really? Again things happen and it was made right. This weekend we had more issues with the wiper blades. I bought 2 new sets of wiper blades. The passenger blade was getting hung up on the driver side wiper blade. Today I took my car to my mechanic to get it corrected. The wiper arms were not replaced correctly which caused the problem. I was surprised because your company performs this service many times daily. I’m very happy with the new windshield and the technician was friendly and personable. But the thorn in my side was the wiper blades.

Melissa did a fabulous job replacing my windshield. She was on time and quick. Highly recommend.

It was easy and convenient for me. Well worth the extra money for the mobile service.

You did everything great. Thanks Tim and Chris your technicians

Missy was so professional and did a great job installing my windshield