Job well done after mix-up. Serviceman very friendly and courteous.Thank you

Service was quick and installer was friendly. Only issue experience is rear view mirror not tightened so need to have them back out to fix.

There was a problem getting the technician to come out and do the job. First, he was sick so that put him off a couple of days and then they had to order another windshield. That put him off another day. Safelite kept calling informing me of these problems but I did not understand why someone else could not of come out and done the job and why some money was not taken off the bill because of the delays.

It leaks!!! No only leaks but ruined my doam light which is close to windshield. He took the weather stripping from around the front doors. So they leaked too. Plus they said he could be done before 1:00 so I could make it to an important dr. Appt. I didn’t get there until 3:00!! I’m not happy because this is my husbands truck that I never drive. I don’t like to drive it. We live 1 1/2 hours away so not only did I have to drIve it to Athens once but now again because it leaks a lot. I’m hoping this can be redone by someone who knows how to keep the rain out. I’ve used them before with only once leaking and the service was ok. Hoping this can be resolved.

My service tech was incredible. He kept me up to date with schedule changes. Very professional, friendly, and did quality work. I was blown away with the service.

Christopher did a very good and thorough job in a reasonable amount of time.

Christian was on time and did a great job. Thank you!

I am not one to give negative reviews, but since you keep asking me for my input, this is what I experienced: My back windshield shattered without provocation on a Tuesday morning around 8 o'clock. I called my dealership and the representative directed me to call Safelite. When I called Safelite, I was told that it would be the end of the week before I could expect the problem to be resolved. After pursuing the matter, telling them that I had multiple errands to run that day, the representative told me they could get to it on Thursday. On Thursday, the man came to replace the windshield and discovered the antenna was broken off. He asked my husband if he wanted him to just go ahead and put that one in, and my husband told him that wouldn't be acceptable. They finally got the windshield replaced on Saturday afternoon. Had we not had another vehicle, I would have been "up the creek." This was not what I expected from Safelite.