Toni T.@ToniLeighMc- REVIEWS
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Service Technician Work Safelite Tech Windshield
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Safelite Tech Windshield
303 Reviews
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Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Very satisfied customer he did
Very satisfied customer he did such an amazing job it was just as nothing ever happened. I was very happy
On SAFELITE AUTOGLASS - ATHENS,GA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Very efficient
Missy did a wonderful job. She was fast, efficient, professional and very polite.
On SAFELITE AUTOGLASS - ATHENS,GA
Verified Buyer
2 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great Installer - Terrible Communications
Ordered windshield wipers with new windshield. They did not fit and made slapping noises because they hit the windshield gaskets at the top. Absolutely impossible to get a human being on the line when trying to rectify the matter. VERY, VERY FRUSTRATING. Almost impossible to get a phone number. Once I got a number and worked through an hour of robo answering and hold, finally got a human who claims to have credited my credit card for the wipers. She had to contact the service person who changed out my windshield which took another 30 minutes of hold time. The windshield swap was perfect and the install technician could not have been better, but communications after the install - WORSE THAN TERRIBLE. Probably will not use safelite again due to the company's communications policies.
On SAFELITE AUTOGLASS - ATHENS,GA
We are very sorry for your experience. Please know, our phone lines can get extremely busy while we are assisting other customers like yourself. You can also schedule follow up appointments at mysafelite.com. This helps eliminate the need for waiting on hold. We hope this information is helpful and hope for an opportunity to exceed your expectations in the future.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Went Well
Everything went well! I appreciated the email letting me know who to expect with their name and picture. The tech was friendly and arrived during the expected time slot. The service was professional and prompt. My new windshield looks just like the original so I am very happy that I don’t have to look at a cracked windshield as I drive. =)
On SAFELITE AUTOGLASS - ATHENS,GA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great Service
Quick and easy windshield replacement. Outstanding technician came to our home on time and was gone in an hour. Highly recommend.
On SAFELITE AUTOGLASS - ATHENS,GA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Efficient, convenient, professional. Just costs
Efficient, convenient, professional. Just costs maybe a bit too much.
On SAFELITE AUTOGLASS - ATHENS,GA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Quality Service
Work was done in professional manner. Care taken to leave my car in a cleaner condition than prior to work. Associate was prompt, very friendly and informative as he preformed work.
On SAFELITE AUTOGLASS - ATHENS,GA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Excellent service, time organization and
Excellent service, time organization and customer communication!
On SAFELITE AUTOGLASS - ATHENS,GA
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