When calling to reschedule I was told to ask for the manager, when I did I was given attitude and the person never introduced himself. He did get it scheduled for the next day though.
My appointment was at 1 that day when arriving I was told my technician was late coming back from lunch and they were running behind. It was much longer than I expected but the work was good and they vacuumed out my car from my broken window. They guy bringing my car to me was nice and friendly.