Toni T.@ToniLeighMc- REVIEWS
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Service Work Technician
Experience Tech Windshield
177 Reviews
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Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
The installer was very professional and on time
My car needed the full glass replaced and on Saturday, April 6, I was given a window of 1-6pm for install. My installer called and was very timely giving me my Saturday back when I thought I would be held up all day. He was very professional and did a great job!
On SAFELITE AUTOGLASS - BUFORD, GA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield Replacement
Alicia arrived on time and was very professional. Couldn’t have asked for a better experience.
On SAFELITE AUTOGLASS - BUFORD, GA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Excellent Service
Top Notch service from entire Safelite experience from scheduling to confirmation to the phone call from the tech that she was on her way to completing the installation and closing out the ticket. I highly recommend Safelite Auto and this particular Technician as well!!
On SAFELITE AUTOGLASS - BUFORD, GA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Good fast service
They were really fast and my windshield isn’t leaking.. I thought it would be a factory windshield but I didn’t ask . My factory windshield had a little tint and this one is clear. But I’ll go back to them whenever I need a windshield
On SAFELITE AUTOGLASS - BUFORD, GA
Thank you for your feedback. We appreciate you taking the time to let us know how we are doing. We are super pleased youre happy with our service. We hope to assist you again in the future. Thank you.
Verified Buyer
2 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Work was great, service was very disorganized
We had two windows replaced and the replacement work itself was great, no complaints. The work to set up the appointment was disappointing and wasted a lot of my time. Scheduled to come to my house to replace, cancelled this and made me come to shop (length of repair). When I got to shop, they figured out (without looking at my car) that they had the wrong window. Would have forgotten one on my windows if I did not remind them, could not remember if they replaced my wipers. It was just a mess, perhaps a different location would have provided an experience closer to what the commercials claim. If we have need of glass repair in the future, we may still use Safelite, but not this location.
On SAFELITE AUTOGLASS - BUFORD, GA
Please allow us to apologize for the negative experience you had during your service appointment. It seems that we have failed in our mission to provide excellent customer service. Your comments will be shared with the appropriate management team so that these types of issues may be prevented in the future. If you would like to speak about this matter any further, please feel free to contact our customer care team at 800-800-2727. Thank you.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Quick and easy
Service was great. The person who worked on my windshield was professional and she finished in the time period she mentioned. The first windshield that was ordered had a scuff, they brought this to my attention, which I appreciate. They ordered a new one and we had it replaced on the next appointment.
On SAFELITE AUTOGLASS - BUFORD, GA
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