With the email with the technician and he did call me when he got to my car at my work parking lot was a excellent experience. I would recommend Safelite to anyone.

Even though my driver was an hour late he did an excellent job. The hour tardiness did not matter due to my vehicle being at my workplace, I was there anyways.

They were easy to get into, did a great job, helped answer my questions and were done in a couple hours!

I was pleased with my service.

The guy was real nice friendly courtesy we talked quite a bit and got a scab done within a reasonable amount of time I felt that we are being taken good care of

On Oct 10 th was headed out for a road trip to Chicago and Madison for a game. Met up with my friend at Firekeepers Casino near Battle Creek and took off in my car for Chicago. About 10 miles out a lawn mower in the meridian hit a gator in the grass that flew up and smashed my windshield. Pulled over to the side thanking god we were alive!
Called the police and got a report. The officer said it was ok to drive a short distance so I located the nearest Lincoln Dealer and went there. They did not do glass but said I could leave my car with them and call for remote glass repair. After a few hours with my insurance company and Safelite I had authorized and scheduled the repair. The accident occurred on a Thursday afternoon at about 2:00pm, but I could not get the repair scheduled until Monday morning! Very disappointed as I was on the road away from home! The Lakeview Ford dealership could not have been more accommodating as they gave us a ride to the Casino to get my friends car and we continued to Chicago. We added an extra day to the trip since my car was not going to be ready till Monday. Was given a time frame of 8-12 Monday, arrived at the dealership at 8am. The Safelite tech called me around 9am and said he had two priority appointments before mine and said he would come between 11-12. I asked what was a “priority “ appointment? Why wasn’t I a priority? He said that they paid extra to go to the top of the list. Wow what a way to run a business! I question the ethics of this practice but even so was not given the option. My technician arrived at 1:00pm and completed my job by 3:00pm. I was at the dealership from 8am- 3:00pm. He apologized for the delay and put on some free wipers (which I didn’t need) Said he vacuumed but that I would need to get it detailed.

The service technician was very nice. It appears that she did a great job. She showed my kids what she was doing. It was fun for them. I will find out how good a job she did if the dime sized crack survives the winter. I expect it will. This is the second time I have used Safelite. The first time, at least a decade ago, was a great fix at no cost.

she done a very good job and also recommended new whippers which we purchased