On time, work completed by time promised.

My repair man was David. He was very polite to me.Then as he was finishing a security man came and asked if this [a black suv] was his car. David replied, "I don't know." The man politely ask him some other questions and Davids reply was always the same, "I don't know nothing about it.." FINALLY SECURITY said, " if you see the person who drives this car please tell them they were going way too fast, and we have a 10 mile per hour limit. Then he left. I came out and asked David what he was talking about. I saw him flying in around the corner and get out of that car. He replied ," i dont know what you're talking about". The repair was finished and David left. Speeding out of the park. Like I said he was polite, but bold faced lied to the security man several time. And it is my understanding that on the way out there was an altercation where David to a swing at the 72year old man. Why did he have to lie?

We had Foster come and replace our windshield in our 2013 ford explorer the previous replacement was done inproperly (not safelite) and took him a little extra time for prep and cleanup but he took the extra time did not rush the process and did it right with the emphasis on quality would recommend him and safelite to anyone and i hope the managers see this and passes it along to him great tech and overall experience with safelite

very nice to deal with, I will always use you!

I believed my appointment time was 7:30am. I had recieved an e-mail to that effect. Being the prompt person I am I showed up at 7:15am to be the first in line. I found that the shop did not even open until 8am. The door was opened at 8:05am. It was 8:15am before I was able to speak to anyone. I was told to drop it off and come back later in the day. This I could not do. They said... Come back at 11am. I returned at that time and it took well over 1 hour to install.
Although the workmanship and installation was good, I think the way they do business, at the facility, is poor.

If anyone elects to use Safelite... check their moblie installation service to have it done at home.

The tech that fixed my windshield was great!

The Safelite repairman came to my workplace parking lot to fix my stone chip. While I appreciate the convenience, his appearance created concern by coworkers and boss. His repair vehicle had out of state plates, no company logo, and he wore a hoodie pulled up over his head (it was raining). When he was seen around my vehicle, concerns of a suspicious man were reported and authorities were called.

Very poor went to have 94 dodge windshield replaced and tech rude Stated “I’m not touching that” He was not nice and seemed upset that he got called into work. Appt was for 8 am but nobody was there late very dissatisfied will not use again or if ever. Go somewhere else had to put a star in otherwise zero star