Windshield Repair & Replacement in KALAMAZOO, MI

Louis K.

03/22/19

Lou's Review

While visiting Chicago, a thief broke my rear passenger vent window. Safelite scheduled my appointment ASAP, and the appointment took less than 2 hours. My car was good as new, and the workers kept the shop open after 5PM so I could pick my car up same day. This was the best customer service experience I've had. I can't control who breaks into my car, but I can choose where to take my car when it happens! I'd recommend going here for service.

On SAFELITE AUTOGLASS - KALAMAZOO, MI

DEBORAH L.

03/14/19

The guy who came out

The guy who came out was wonderful

On SAFELITE AUTOGLASS - KALAMAZOO, MI

MARK

03/09/19

Nice guy but not the same

I’ve used safelite for years with multiple cars. Always been impressed with the repairs and how they cleaned the windows n floors as a bonus. This time the repair didn’t look anywhere close to another chip on same windshield. Took him 3 min and given the look of it, he didn’t try too hard in my opinion.

On SAFELITE AUTOGLASS - KALAMAZOO, MI

Safelite Team

03/14/19

We're sorry to hear that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Thank you.

Sharon

03/08/19

Mobile Service..great!

My windshield cracked all the way across in a very windy snowstorm. My app't was set for 2 days later. The technician came to my home on a very cold day and worked outside in my driveway, and did an excellent job replacing my windshield. I would recommend SafeLite to anyone who needs a windshield replacement.

On SAFELITE AUTOGLASS - KALAMAZOO, MI

Safelite Team

03/12/19

It is fantastic to hear about your 100% satisfaction with one of our technicians, they can be heroes. We strive to deliver customer delight to all our customers. Thank you for telling us about yours.

PRECISION T.

03/06/19

Great workmanship! Great service.

On SAFELITE AUTOGLASS - KALAMAZOO, MI

EMILIE

03/02/19

Windshield replacement

Workers were helpful and nice, service was timely

On SAFELITE AUTOGLASS - KALAMAZOO, MI

GREG

03/02/19

2013 Tacoma windshield replacement

Replacement was well done, looks just like the original windshield (minus the crack across the driver's side)! Fast service, too. I checked in, sat in the waiting area, read only a few chapters out of my book, and the new windshield was installed!

On SAFELITE AUTOGLASS - KALAMAZOO, MI